Mcdonald's - Menu

Towers Place, South Shields, United Kingdom

🛍 Cafés, Coffee, American, Fast Food

2.7 💬 5443 Recensioni
Mcdonald's

Telefono: +441914275549

Indirizzo: Towers Place, South Shields, United Kingdom

Città: South Shields

Piatti: 19

Recensioni: 5443

Sito Web: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:GMB:8261069:Clicks:DIRSYN:

"I am totally P_____ off with McDonald's and pretty much every takeaway in the country right now. Went to McDonald's Simonside Just to get a happy meal for my grandson. Was going to go through the drive through but the queue of cars was massive....So the wife said she would go inside for it. There were quite a few people congregating outside including police officers. Clearly waiting for their orders. So I knew I was in for a bit of a wait. But why. Well I will tell you why. Because priority was being given to all the Just eat delivery drivers that were turning up. I overheard a staff member telling another staff member that they had pending delivery orders to get through. And that was without the other orders that were coming in. Absolute joke. Just eat nd deliveroo are the worst thing that's ever happened in this country. Customer service to the loyal walk in or drive through customer has gone out of the window. To prioritise deliveries before your walk in drive in customers is a disgrace. I remember when McDonald'sand burger king and KFC managed perfectly well without doing deliveries but now greed has taken over. mins to get Just one happy meal. The poor police officers were probably on their break which was taken up by waiting for their food. I had the same experience at burger king a couple of weeks ago. But I can tell you this, unless they figure out a better system to help cope with both walk in customers and deliveries, I will never ever, I dont care how much I fancy a McDonald's or burger king, I will never set foot in these places again. Absolute disgrace."

Roxanne Roxanne

Wated mins in drive thru and then go parked in waiting bay for minsAnd food was cold

Indirizzo

Mostra Mappa

Recensioni

Louis
Louis

in the treatment of a complaint, a manager of this mcdonald called me a lair and asked me to go when he knew that I had proved that I was in the right. no customer service quailty at all bad service would prefer a...extra minutes to the muton mcdonalds instead of driving


Callum
Callum

Just recieved my order and all the chips were not cooked, looked like they just dipped them in fryer and pulled them out, raw, soggy and unable to eat. Tried to ring but what a surprise no one answered, will give simonside a miss for a while shocking and disgusted with order


Samantha
Samantha

this is one of the better mcdonalds in the opposite order today a simple chicken sandwich panel with hot chocolate. after a short wait, my order received, everything right. the chicken sandwich was hot, fresh and the sesame seed bene was nicely roasted. the fries. were not as good as normal, but still superior to other mcdonalds before location. the hot chocolate was nice.


Gordon
Gordon

Ordered via Uber eats. Order was wrong and items missing and when I rang a lassie basically said “well there’s nothing I can do now because youv got your delivery” after complaining she hung up on me after telling me she is the manager and...no one would help me so iv made an official complaint. All that was needed was an apology and a way to rectify things. Not a snotty attitude from a kid. Change your attitude “Charlie”


Lexi
Lexi

yes mcdonalds is popular, and this is fair enough and thus the long quids of the cars. decided to park and go instead. the employees are too busy with supplies for the delivery service they have now. minute waiting is not acceptable, especially if I. my turn to order a happy meal for our yr old. there was no toy (a part of the mcdonald’s charm for youthful) and to serve such a blase art and wise and with a pathetic amount of cold chips and nuggets is shameful. rubbish!


Kimberly
Kimberly

Got a veggie burger on Good Friday, it was yuk never again will I go to tower place Macdonald's, up until years ago I would go at least times a week, last year I think I went twice burger was lovely so I thought I go back to Macdonald's again, burger was awful and the fries were cold, the strawberry milk shake taste of nothing in fact the only thing that was lovely was the caramel sundae out of the whole order. I was over the moon, when Burger king open, time I went milk shakes and ice cream machine was off so disappointed there, did have a coffee and it was yuk yuk yuk i'll stick to the shakes. So star's to Burger king


Dave
Dave

Got a veggie burger on Good Friday, it was yuk never again will I go to tower place Macdonald's, up until years ago I would go at least times a week, last year I think I went twice burger was lovely so I thought I go back to Macdonald's again, burger was awful and the fries were cold, the strawberry milk shake taste of nothing in fact the only thing that was lovely was the caramel sundae out of the whole order. I was over the moon, when Burger king open, time I went milk shakes and ice cream machine was off so disappointed there, did have a coffee and it was yuk yuk yuk i'll stick to the shakes. So star's to Burger king.


Will
Will

today a family member on the line ordered, collected order and on the return to home the ordered and paid for “Egg and cheese” mcmuffin had no ice or cheese. we live miles away. arrange the spatialities and asked to return to correct the order. what has actually been corrected. no compensator offer for the time and additional costs of the additional return. I would say a offer of a small drink would be a good customer service that happened to other local mcdonalds. check not only the product in the bag is, they open the packaging to check it has the content. Yes, this can slow down the waiting queues, but can save unnecessary time and additional travel costs.


Grant
Grant

I am totally P_____ off with McDonald's and pretty much every takeaway in the country right now. Went to McDonald's Simonside Just to get a happy meal for my grandson. Was going to go through the drive through but the queue of cars was massive....So the wife said she would go inside for it. There were quite a few people congregating outside including police officers. Clearly waiting for their orders. So I knew I was in for a bit of a wait. But why. Well I will tell you why. Because priority was being given to all the Just eat delivery drivers that were turning up. I overheard a staff member telling another staff member that they had pending delivery orders to get through. And that was withou...

Categorie

  • Cafés Affascinanti caffetterie che offrono una varietà di caffè e tè appena preparati, insieme a spuntini leggeri, prodotti da forno e dessert. Perfette per un risveglio mattutino o una pausa pomeridiana in un'atmosfera accogliente.
  • Coffee Concediti la nostra ricca e aromatica selezione di caffè, sapientemente preparata per risvegliare i tuoi sensi. Dal classico espresso ai cremosi cappuccini, scopri la miscela perfetta per iniziare la giornata con una nota di sapore.
  • American Goditi i sapori classici americani con il nostro menu vario, che offre succulenti hamburger, pollo fritto croccante, costine BBQ sostanziose e insalate fresche. Concediti un comfort intramontabile ad ogni morso, creato per soddisfare tutti i gusti.
  • Fast Food Goditi una varietà di pasti veloci e deliziosi perfetti per mangiare in movimento. Dai succosi hamburger e patatine croccanti alle bevande rinfrescanti, il nostro menu fast food soddisfa le tue voglie con un servizio rapido e sapori irresistibili.

Servizi

  • Wifi
  • Takeout
  • Delivery
  • Visa Card

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