Telefono: +441543417371
Indirizzo: The Corn Exchange, Conduit Street,, WS13 6JR, Lichfield, United Kingdom
Città: Lichfield
Menu Piatti: 9
Recensioni: 2603
Sito Web: https://www.mckenziesinthecity.com/
"My family and I came to this restaurant on Sunday for my sister-in-law's baby shower. We had a reservation for a table of 18 and had all chosen our meals in advance. However, when we arrived at 1pm, we were informed that they had to serve a few tables before us. It turned out that they were actually serving anyone who walked in that afternoon before us. We ended up waiting over two hours for our food to arrive. Some of us didn't receive Yorkshire puddings with our roast because they had run out, and one member of our party didn't even get her meal because it was also out of stock. They didn't inform her until after the rest of us had been served, leaving her waiting while everyone else ate. When we questioned the staff about this, they rudely stated that walk-ins were a priority and they couldn't turn them away. Despite having pre-booked our meals, we did not receive the priority service we expected. This experience was incredibly disappointing and the service was terrible. I would not recommend this place for a party."
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