"they have just opened the filials in a lower way and we have come here to try it and what a catastrophe! it started that the whole bar was empty and they told us we should sit down wherever we wanted, and after we had set up, they asked us to change the seat, as our table was reserved, so we changed. then the waiter said that they had a menu special and when we wanted to order the special, they told us no, because it only goes until 17:00 and it was 17:09 clock, although the waiter told us before that they did it? don't give us the special menu. then the waiters brought a burger and spilled a drink over my pants and then they forgot my order, so only one of us had to eat! then the waiter asked me if she could get me pommes while I wait for my burger, I said no thank you, I don't have any pommes, but it didn't matter, she did bring them anyway!!!! if we wanted to pay, we could only pay cash, no cards would not have even been bad! and on the bill we had the menu extra calculated that they didn't want to give us! this is so typical German customer service, not to compensate the customers for bad service, just take money! we will never come back here again!"