Swiss Folklore Lucerne

Cool place and attentive, friendly service..Thank you.

Staff were very nice and it's in a great location. Rooms are tiny but clean

Ordered Steak with Rosti. Perfect presentation, taste and seasoning. Definitely top rated. Service Denis was very prompt and polite. The lady service staff was very service oriented as well. Thumbs up Atmosphere Great.

At first I didn't think it would be delicious. Because we are Asian but this restaurant's cheese fondue is very good. And the pork gordon bleu is delicious as well. If I have the opportunity, I will come back to visit here again.

Everything was actually excellent in the Stadtkeller. Great food, welcoming atmosphere, friendly staff. However, I would like to ask that sick staff stay at home! We were greeted by a lady who obviously had a bad cold on Thursday evening, December 28th. served. Now I too have a cold on New Year's Eve!

A delightful restaurant with a set dinner and a cultural show. You need to reserve in advance. The restaurant is usually fully booked. The meal starts with a fondue, then to the main course and a desert. Two drinks are included with the meal. You can choose wine or beer. The service is quick and the staff are friendly. The staff handled the large full capacity crowd with ease. I have added the cheesecake that was served. The Swiss flag on the cake. Cake was well made.

I was looking forward to going there to eat with my family, my 7 year old son and my niece, I had a fondue for 3 people and they could have said that a fondue for two would have been enough for the 3 of you, I am disappointed because a customer access person would have suggested this but on the contrary the waitress had a smile when I said for 3 people. So half of the cheese (caquelon) remained it was a waste, I am very very disappointed and I do not suggest this place to anyone. In any case it's not a question of money but rather a question of behavior, that's it!

If you don't mind waiting 30 minutes for someone to take your order (everyone after us had already finished ordering and even started serving food) and another 40 minutes for the food to be served, the food is on the high side but not very tasty. If so, you can come and give it a try. The cheese pot smells like alcohol, but I heard that the cheese pot without the alcohol smell is more delicious and has higher quality ingredients. (We didn’t finish probably two-thirds of it) By the way, there is a space at the door that smells like smoke, because there is a smoking room next to it, but I think the smoking space should be separated from all other spaces, instead of waiting in a space full of s...

The rudeness of the service staff at this restaurant is astonishing. We made an advanced reservation and showed up on time. We were seated promptly and quickly asked what we wanted to eat. We asked for a few minutes to check out the menu. 40 mins later, we were still waiting for somebody to take the order. When we tried to make eye contact, we were told to wait 2 minutes. Next time we requested service verbally, and were told that it will take 2 more minutes and “we should see that a lot of guests all arrived at the same time”. Meanwhile, 2 other parties that were seated after ours did seem to mysteriously get served. After waiting another 10 minutes, we walked out. Having waited a total of...