Telefono: +44138649788
Indirizzo: 88 High Street, Wychavon, United Kingdom, WR11 4EU
Città: Wychavon
Menu Piatti: 8
Recensioni: 3299
Sito Web: http://thaiemerald.co.uk/
"The food at this restaurant was delicious, but the service was extremely poor. We felt very uncomfortable as the waitress did not speak, smile, or make us feel welcome. When we asked for more time to decide on our order, she just stood by the wall staring at us, which was very strange. She even removed our mixed starter platter before we had finished and reached over me while I was eating to take away cutlery. Additionally, she tried to take away my sister's plate while she was still eating her main course. Throughout the entire dinner, the waitress did not speak or smile at all. When we received the bill, we asked a male waiter to remove the tip, but were made to feel uncomfortable when he questioned why. We give tips for good customer service, which we did not receive on this occasion. Although he reluctantly removed the tip, we will not be coming back or recommending this restaurant. It's a shame because it used to be fantastic, but it seems they need to provide customer service training to their front of house staff."
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