The Association - Piatti

Hilton Hotel, Brent, United Kingdom, HA9 0BU

🛍 Sushi, Cafés, Asiatic, British

3.8 💬 115 Recensioni
The Association

Telefono: +442087330576,+442081508090

Indirizzo: Hilton Hotel, Brent, United Kingdom, HA9 0BU

Città: Brent

Menu Piatti: 11

Recensioni: 115

Sito Web: http://www3.hilton.com/en/hotels/united-kingdom/hilton-london-wembley-LONLWHI/dining/the-association.html

"My husband booked lunch here as a treat whilst we were in Wembley for an event.The table was booked for 2pm, and we arrived 5 minutes early for our booking. The restaurant was completely empty with no members of staff in sight. We sat outside and waited, aware that we were early and they probably weren 't ready yet. It got to about 2.10pm and we could see waiting staff putting candle holders on the tables, however they all deliberately avoided eye contact and still we waited. Eventually, at 2.15pm someone saw us stood waiting by the entrance and asked about our booking and took us to our table.The food was enjoyable and I cannot fault anything we were served. However, throughout the whole meal the service was lacking. There were only about 4 tables in the whole restaurant which were taken, so I would hate to see how they cope when they are busy.My husband 's side plate and roll that he was half way through eating were taken away from him when his starter arrived.I ordered soup to start. When it was set in front of me, the Waiter said he would bring me a soup spoon. I waited and waited, but it didn 't arrive. He obviously forgot and as he had disappeared out of sight, there was no way of asking again. Eventually, rather than having cold soup, I used my desert spoon.When it came to the bill, after another long wait to catch someone 's eye and request it, it came with a 'discretionary ' 10% service charge on. Having had such poor service, my husband and I had no intention of paying this charge and, as it was clearly marked as discretionary, we paid just over the billed amount for our food and drinks.We gave the payment to a waitress on the way out and she called us back to say that we hadn 't paid enough. When we explained that we didn 't feel the service warranted a tip and we had elected not to pay the service charge, she then said she had to call a manager over.This was all very embarrassing as again, we were quizzed on why we weren 't paying the full amount. After giving our feedback the manager agreed to re do the bill less the service charge.If a service charge is discretionary and therefore not mandatory, why are you made to feel like you are doing something wrong by not paying it and have to explain yourselves not once, but twice?Despite the nice food, this treatment left a bitter taste!"

Menu completo - 11 opzioni

Tutti i prezzi sono stime su Menu.

Indiano

Bistecche

Piatti Di Manzo

Antipasto

Piatti A Base Di Uova

Vegetariana

Dessert

Antipasti

Maiale

Jenny Jenny

During our stay at the Wembley Hilton, we enjoyed a buffet breakfast at this restaurant.

Indirizzo

Mostra Mappa

Recensioni

Nairobivisitor
Nairobivisitor

Was attending a match at Wembley Stadium and decided to eat here. The food was very nice and as it...


Brian
Brian

Breakfast before driving home waiter asked if they could get me anything cooked for breakfast I asked for an omelette very nice


Alan
Alan

The restaurant has great views over the stadium. The buffet is a three course meal plus you can add drinks. The service was good and the food adequate. Visualizza piatti


Lina
Lina

We got breakfast at this restaurant. It was very spacious and the service was excellent. The breakfast was very hearty and delicious. I highly recommend it!


Kerry
Kerry

The Rib Eye steak was the size of a McDonald's burger but thinner and the taste was OK. I would be OK with a price of €2.99 but not the €24 they charged. I recommend finding another location.


Brian
Brian

I had a very average breakfast at this restaurant. The plates were ordinary and the food was cold. The waiter was helpful, but the orange juice and cereals were the standout items. Unfortunately, the toaster was not working properly. Visualizza piatti


Kenneth
Kenneth

The dishes seemed to be very fresh and made to order. My friend and i stopped here before heading out for a long day of shopping in london and it was sooooooo GOOOD! the drinks were amazing and presented beautifully and the food was very good as well. The view is really awesome, overlooking the stadium and all the people walking about below. Highly recomend!


Patrick
Patrick

I visited this restaurant with my partner after watching an American Football game at Wembley Stadium which is only 100m away. What a haven of tranquility! One can sit in front of the floor to ceiling windows and enjoy a splendid view of the stadium. On match days there is a limited fixed price menu £30/2courses or £35/3 courses which is more than adequate. There is also a decent if slightly expensive wine list. Service was very good and attentive. It was efficient without being overly fussy.We both had the duck liver pate to start. This was a good sized portion served with well prepared brioche and a sweet chutney. We both enjoyed this but why sprinkle the pate with salt which we both just...


Seasider33
Seasider33

My husband booked lunch here as a treat whilst we were in Wembley for an event.The table was booked for 2pm, and we arrived 5 minutes early for our booking. The restaurant was completely empty with no members of staff in sight. We sat outside and waited, aware that we were early and they probably weren 't ready yet. It got to about 2.10pm and we could see waiting staff putting candle holders on the tables, however they all deliberately avoided eye contact and still we waited. Eventually, at 2.15pm someone saw us stood waiting by the entrance and asked about our booking and took us to our table.The food was enjoyable and I cannot fault anything we were served. However, throughout the whole me... Visualizza piatti

Categorie

  • Sushi Delizia il palato con la nostra deliziosa selezione di sushi, che include ingredienti freschi, rotoli sapientemente realizzati e nigiri tradizionali. Ogni boccone offre un'armoniosa fusione di sapori, promettendo un vero gusto del Giappone.
  • Cafés Affascinanti caffetterie che offrono una varietà di caffè e tè appena preparati, insieme a spuntini leggeri, prodotti da forno e dessert. Perfette per un risveglio mattutino o una pausa pomeridiana in un'atmosfera accogliente. Visualizza piatti
  • Asiatic
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.

Servizi

  • Wifi
  • Seating
  • Piatti
  • Reservations
  • Menu
  • Luxury Dining

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Spasso

Spasso

61 Walm Lane, NW2 4QR, London, United Kingdom

Piatti • Italian • Campania • Neapolitan • Vegetarian


"The decor of the restaurant is really lovely. We were greeted as soon as we arrived. We placed our orders quite briskly. We received complimentary bread and olives, which was a nice touch. Our Bruchetta starter arrived a whole hour after we arrived, which was disappointing and far too long to wait for a cold and easy starter. The menu did not specify that the prawns on one of the bruschettas were raw! The waiter said service was slow because they were busy with Uber Eats and Deliveroo. Clearly not prioritising paying customers, who pay a 12.5% service charge, unlike online customers. Eventually, our main courses arrived. My pasta was only just cooked, so close to being undercooked and hard. They ran out of ricotta and replaced it with the tiniest amount of cheese so I asked for some more. Since ricotta was supposed to be the main ingredient of the dish. The tuna steak was lovely, and the veal could have done with a thinner breadcrumb batter. The sides, chips and zucchini, were £4.50 and very small portions for such a cheap side. So that was slightly disappointing. Overall, the pinot grigio white wine was very drinkable, and they brought tap water when we asked for it. And the whole staff were very polite. It was a shame the service was so slow, and the food could have been better for the price that it was. We also felt it was overpriced for the location it was, zone 2 London and not in the West End."