Telefono: +441246769562,+441246474250
Indirizzo: Pine Street, Hollingwood, Chesterfield, United Kingdom
Città: Chesterfield
Piatti: 10
Recensioni: 2314
"my mother and my father had their high time at this place yesterday and we cannot hide our disappointment. it started from tomorrow, we agreed that we would be there at 7 o'clock to set up the middle pieces and other aspekte des ortes, we came. about 5 to 7 and had agreed to meet the more pure to let us in at 7 o'clock. it was not until 7:20 when they set up to let us in. we went to the ceremony and agreed to the reception at 14:30 a.m., we arrived at 14:15 a.m. and said that the staff was not yet there. we were a little early so the party was sitting down just steps and had a few drinks. around 14:30 the braut and the tantigam with the narrow family made their way up to no personal, around 14:35 the manager finally appeared almost around the room to turn on light and arrange the bar. the reception was arranged and paid for 14:30 o’clock, it is extremely unacceptable that the staff this as “we have to set up at 14:30 o’clock” when we had about 30-40 people who already wait down to get up. only at 15:00 a.m. the guests started to make their way up, although the staff had still walked around. when we observed the personal, we found glasses on the table that had lipstick stains on them that we placed behind the counter. all sat, we were ready for talking and there was nothing. there were no microphones, no sound system only nothing to help. we asked the bar staff who could not give us anything, so in a room filled with humans, who had to try to scream their talking. hardly anyone could hear what was said, it was ridiculous. we then had a diashow and realized that they had no music that barely told down the barmann above, would sort the music for us and he could not. he brought us a small Bluetooth speaker to put in the middle of the room to play music with the diashow. I don't understand how a venue that keeps high times and parties is not available. I also need to show our extreme frustration that the manager was hardly anywhere to see, we were always past between bar staff because nobody could get the manager out of the kitchen. I understand that eating was prepared, but they shouldn't send bar staff to play Chinese whisperers with the braut that tries to find out where the dings are. we then had a wrong communication with the dj, my mother had told the manager that it was an early high time. the dj was still arranged for the evening, so although the reception was at 14:30 o'clock, there was no dj until 19:00 o'clock. We sat in a room without light, no music, no microphones, I don't understand how they thought it was okay to sit for 4 and half an hour with nothing. the braut made it very clear that it was an early recipe, so we expected that everything as the buffet is presented, but the dj was left at 19:00. I pay the dj £30 to come in 1 hour earlier, we wanted earlier, but they could not contact him. before the start on the dj, because that began as a catastrophe, that goes eating first. the buffet was nice, but the cleanliness of the teller was disgusting. the guests took up plates and put them on the floor, because they were still covered with old food from what they had before. it was embarrassing, lipstick on glasses then dirty food on the plates. with only the small blue tooth loudspeaker in the middle of the room they simply fill the quiet that everyone was looking forward to food only for some of them decide to carry their food on serviettes because the tellers were so rough. my mother spoke her angry with the manager before the dj got her simply to say “they agreed on times”, sure, perhaps that was the wrong communication, but where was the more pure, let us in, why was not the reception ready, dirty tassen and teller, no microphones it so much went wrong. we didn't get an apology from her and none of the employees. then the dj arrived, I paid him to come early and it was time for the first dance. what a sweat. we told him the song, he played the first song wrong. he then said, "wait two minutes" and the brittle and the tantigam were just standing on the dance floor waiting to play with "call me may". it was embarrassing when everyone took up on the dance. he then played the song and it wasn't right again! he played the karaoke version, everyone said again and again: “That’s not right” and “that’s the piano instruments,” so at the end they danced for perhaps a minute and just stopped because it was embarrassing and not the song they had asked. that was her first dance as a married couple and they didn't even get it! the song was wrong and yet again no apology, although the second song was once again wrong and was not resolved, he simply left it. they had abandoned at this point trying to fix it, as they wanted to get out of the ramplight only, they imagine that it is high time and they just want to sit and continue. we had not received any excuse from someone in this phase. the only highlight was the barkeeper joel. to say for a high time, they had a coworker was up was ridiculous, the poor young ran back and forth for us to sort music and lighting alongside his job as barkeeper. we couldn't blame him, he's the only thing you did on this place for you. my mother and my father had waited 2 years for this special day, because the delays of covid were just that. we will never return and we want to warn people about the terrible hospitableness of this place. was a disappointment, that was her high-time day. how could there be a lack of profi."
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