The Yard Pizzeria - Piatti

Silver Palate

➤ 3 Vaughan Road Harpenden, Hertfordshire AL5 4HU, United Kingdom

Piatti • Kebab • Pizza • Sushi • Mexican

---

"Owners need to sort this out. The review is regarding the deli only. I have visited multiple times for drinks and snacks on the go. The drinks are good. But my goodness the customer service is appalling. The staff there are so rude, they need training in customer service. Every time you go in, when you order you feel an inconvenience, they talk amongst themselves even when they are serving you especially when one is sat at the counter eating her lunch of breakfast. there is no eye contact. No friendly good morning or thank you. Just that’s £4.10. Really unprofessional. They don't even take care to remember your order. My partner goes in there multiple times a week and they never remember her order. She orders the same thing at least twice a week. No care or attention.say what you like about Costa and the likes but they remember your order. If it carries on I’ll avoid completely. Lots of other locals have said similar. Shame."

Jay's

➤ 122 Southdown Road Harpenden, Hertfordshire AL5 1QQ, AL5 1PU, United Kingdom

Piatti • Sushi • Pizza • Cafés • Seafood

---

"This was our first visit and both my wife and I agreed our expectations had been exceeded. There was plenty of space around our table so other conversations were not intrusive. The waitresses were very attentive and friendly so we immediately felt at ease. The menu was excellent with many tempting choices. The actual food was really well presented and the flavours were excellent. We both really enjoyed a relaxing evening with great food. We would definitely recommend and we will be booking again."

Lussmanns

➤ 20a Leyton Road, Harpenden AL5 2HU, United Kingdom

Piatti • Sushi • Pizza • Mexican • Seafood

---

"We have eaten at Lussman's before and were pleased to go back for a celebration meal for my husband's birthday. Given a nice corner table. The starters were good but the mains choices were a little disappointing for my husband. He would have chosen the steak but only 10oz was on offer which was too big even for his good appetite. I wish that they, along with other restaurants, would offer alternative portion sizes. In the end he plumped for the chicken fricasee and really enjoyed it. I chose the cauliflower fritters but found that a bit disappointing, with a pile of indistinguishable ingredients on the plate, including the deep fried leeks which were just dry strips (I suppose I should have expected that! I can't eat things too dry and asked for some sauce. A red wine jus was duly delivered. The desserts were delicious. The service throughout was exceptionally good. Staff were welcoming, efficient and professional throughout, including when I became briefly unwell and had to take a break in the loo. (The food is absolutely not to blame. It is a digestive problem that flares up occasionally. Anyway, they were extremely helpful and solicitous. On departure they were also very good about ordering and then chasing a taxi which somehow failed to appear, standing outside with us to be sure it finally arrived. So, full marks for service and ambience, even if the food choices were a little disappointing. We will be back!"

The Cricketers Of Redbourn

➤ East Common, AL3 7ND, St Albans, United Kingdom

Piatti • Cafés • Kebab • Steak • British

---

"Been going to this pub for 10 years without a disability blue badge! As soon as I arrived I was unwelcome and bullied for being disabled for parking on a double yellow line that I’m authorised to do so, then I was picked on for having a diesel car instead of an electric car after defending my disability I was told that my attitude wasn’t welcome after explaining why I’m disabled I was asked to prove my disability by the owner of the pub I asked to be left alone to finish my pint in peace and leave without feeling bullied and intimidated by customers, staff and the owner of this business. I’m gay too so obviously homophobic I suggest avoiding this business and go somewhere else! As a market research interviewer (mystery shopper) I’m Disgusted at the attitude, discrimination and homophobia at the cricketers at Redbourn the owner of this business should be ashamed of himself He shouldn’t be running a pub his Hospitality customer service are shocking to say the least and he needs retraining to be customer focused. I won’t be recommending I’ll be telling everyone how shallow they are to pick on a gay disabled man"

Pasta Cibo

➤ Station Road, Harpenden I-AL5 4SW, United Kingdom, 2

Piatti • Pizza • Sushi • Cafés • Asiatic

---

"I have been Italy many times. There is no relevance between this foods and Italian foods. Italian foods are really simple and tasty. I dont know how they prepared foods with such a bad taste. Every dish comes with lettuce,piece of tomato and cucumber. I never seen these presentation in Italian restaurant. Our service was not good. We ordered wine, he has bad attitute when we ordered. I coulndt understand why. And lastly, before I left the restaurant I saw one of the chef licked the tong. It was horrible experience I never recommend to anyone."