Telefono: +441189962111
Indirizzo: 20 The Riverside, Reading, United Kingdom, RG1 2AG
Città: Reading
Menu Piatti: 8
Recensioni: 6207
Sito Web: https://www.zizzi.co.uk/?utm_source=google&utm_medium=organic&utm_campaign=panel
"Our experience at this restaurant was very disappointing. The welcome we received was half-hearted and the service continued to be subpar throughout our meal. Our starters were served along with the side order we had ordered for our mains, which was a strange mix-up. The mushroom brindisi lacked real mushrooms and our main courses arrived while we were still finishing our starters. The pork belly was undercooked and greasy, while the vegan rainbow lasagne was over-reheated to the point of being stuck to the dish. The vegetable layers were overcooked and pureed, making the dish unappetising. The staff never checked in on our meal and we even witnessed a supervisor having a heated argument with a waitress. To top it off, when we requested the bill and tried to use a voucher, the waiter charged us the full amount instead of deducting the voucher. Despite explaining the error, we were told they couldn't issue a refund due to using Apple Pay. Overall, the inedible food, lackluster service, and unprofessional behavior make this restaurant one to avoid."
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