The Kinmel Arms - Piatti

Lava

➤ 1-3 Bangor Road, Conwy, United Kingdom, LL32 8NG

Piatti • Meat • Steak • Vegan • British

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"We went for a ‘special occasion’ at the start of March. There appears to be two evening sittings 6pm and 8pm … and even this early in the season the 6pm sitting was really busy .. So book early !! The service was great very attentive and not pushing at all. They do not provide drinks with the service but guess what ? You can take your own and they will see be you with glasses and ice at no charge! The food was marvellous and we had ours on a hot platter and cooked the meat ourselves Overall a very pleasant evening thank you !"

Indulge

➤ 39-41 Madoc Street, Llandudno Community LL30 2TL, United Kingdom

Piatti • Beer • Wine • French • British

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"Although we have visited Llandudno many times, we had never encountered Indulge before, but it turned out to be a fantastic discovery. The staff were very welcoming, and the service was outstanding. I started with the French onion soup, which was the best I have ever had. For the main course, I chose the garlic-infused tofu vegetarian option, while my husband ordered the chicken. Both dishes were delicious and served piping hot. We will definitely return the next time we're in Llandudno."

The Olive Grove Deli Cafe

➤ 81 Station Road, LL31 9DF, Conwy, United Kingdom

Piatti • Cafés • Pizza • Sushi • Asiatic

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"Whenever I get the inclination to write a review it’s usually because it’s so good and I want to shout about my experience to everyone… however this is not my usual 5* recommendation! As locals we have visited this cafe on a few occasions for breakfast or a coffee stop. It’s a great location, nice decor, dog friendly and delicious food. What’s not to like? Well, the staff, or more specifically the owner! She lacks any customer service skills, she smiles through gritted teeth, orders her staff around while she stands observing (or waiting for an argument . Each time we’ve visited she’s had an issue with something. Once she argued with me because I asked for my latte to be served in a cup rather than a tall glass. She proceeded to try and educate me on coffee making (I’m barista trained ! She reluctantly gave me it to me in a mug with a jug of extra milk which wouldn’t fit into the mug anyway! More recently we arrived, it was quiet, and chose to sit in the window (the largest table as we had our dog and didn’t want him to be in the way. She rushed over and demanded we sat at another table because she “couldn’t afford for us to take up a larger table”. We moved without an issue but she was very confrontational (as always and made the rest of our dining experience uncomfortable. So uncomfortable in fact that despite being ravenous we almost didn’t order. The cafe remained quiet throughout our time there, plenty of empty tables and yet she proceeded to use the larger window table to accommodate her staff, herself and a friend who popped in. How is that fair? So my advice to you as a fellow catering/ hospitality manager is… Learn from your Trip Advisor feedback, Book yourself on a free customer service course and lead by example and if you are worried about costs reduce the number of staff. 5 staff on duty in a cafe that seats approx 25 people at full capacity is not needed. Maybe the owner should put her feet up at home and let the lovely younger people do their thing. They all look so nervous around her and are almost too afraid to speak. I’m sure they’d do a far better job without her monitoring their every move. Even the Chef (her husband maybe? looks petrified of her!! Certain people are not cut out for customer facing roles and she is one of them! I’m pretty sure she doesn’t read any of these reviews as she’s been like this since my first visit 5 years ago!! What a shame. This place could be a thriving business and a welcoming village cafe but I’m sure her confrontational attitude and unwelcoming nature put people off from returning. Such a shame as the food and coffee are delightful"

Romeo Italiano Pizzeria

➤ 25 Lloyd Street, LL30 2UU, Conwy, United Kingdom

Piatti • Pasta • Pizza • Steak • Italian

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"An amazing little gem of a place! Recommended if you fancy pizza or pasta … so many places to choose here and we picked THE ONE to go! No booking, friendly service … Initial thoughts slightly more expensive than others … but!!! Worth every penny paid! Went for a pizza and 2 starters … had prawn pasta main as a half dish … 10 king prawns £8.90… Food very good quality great flavours … Staff happy to chat adding to the good vibes … Sunday night very busy … If visiting make this your #1 place to try for Italian … Thank you!!!"

East

➤ 21 Augusta St, Llandudno, Wales, LL30 2AD, United Kingdom

Piatti • Pizza • Sushi • Asian • Seafood

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"This place was recommended by one of the owners of the hotel we were staying at and we are glad we took his advice. The menu was varied and interesting including Chinese, Japanese and Thai cuisine. I chose a Japanese beer that I had never had before and a green chicken Thai curry. The drink was acceptable but the meal was exceptional. It was the best Thai green curry I have had since visiting Thailand. My wife had a glass of the house white wine that was ok and ate beef with spring onions and ginger and again the food was delicious. To follow I had a variety of ice creams including one matcha green tea ice cream which again I had never tried before but would certainly have again. My wife had jasmine tea. The waiter was attentive and efficient and although he had a little problem with language we all managed to make ourselves understood. Food was well presented, hot and full of flavour. The whole meal came to just £39.20 which we felt was very reasonable considering the excellent, tasty food we had eaten. If you’re looking for lovely food and good service this is the place to visit."