Telefono: +442088925854
Indirizzo: 36 Church Street Twickenham, TW1 3NR, TW1 3NJ, United Kingdom
Città: Twickenham
Menu Piatti: 23
Recensioni: 7265
Sito Web: https://www.osteriapulcinella.co.uk/
"Second visit here, buzzing atmosphere in a lovely location. The food was very good the service was pretty good too despite them being busy which is always good to see. Our issue was what we thought a misunderstanding but not in the waitresses eyes! We asked for no squid in a particular dish, the waitress suggested extra prawns. Sounded ideal rightly or wrongly we assumed these would simply replace the ‘no squid’. Wrong! We were charged which we queried. But instead of her explaining agreeing with us when we suggested it was a misunderstanding, she loudly disagreed saying we were wrong at which point we offered our card to pay but still she went on….. loudly. The customer isn’t always right but the customer should be treated politely. We’ll not be returning but I guess this particular waitress will be pleased as she’s always right obviously!!!"
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