River House - Piatti

I was expecting better, having been told it was a nice place to eat. I opted for the SuperFood Salad as a main with chicken added. It was really tasteless and uninteresting, no dressing, the avocado was awful brown and mushy. Semi cold chicken placed on top equally flavourless. I wouldn't eat there again.

We were very excited to try the new menu for our Anniversary, but unfortunately, we were quite disappointed. The food was mediocre, my scallops were lukewarm and lacked flavor, and the presentation was not impressive. The service was okay, but there was minimal interaction with the staff. It will be a while before we consider coming back.

During our visit to the area, we opted for a nice lunch at this restaurant. The service was excellent and the atmosphere was lovely. My only complaint was that my steak and sausage pie had cold steak in it, as if it had just come out of the fridge. The waiter replaced it and apologized, but considering the prices and reputation of the place, I expected better. Visualizza piatti

The staff at the restaurant were unhelpful. I had to get up to grab salt and pepper because no one acknowledged me when I tried to get their attention. The restaurant was quiet and empty. When my soup arrived, there were no spoons provided, and by the time they brought them to us, the soup had gone cold. Additionally, I was charged £1 for a pot of water to top up my tea. It was disappointing because this used to be our go-to place, but we will not be returning.

We have been unable to use vouchers given to us by the family for our Ruby wedding last year. We realised on Friday last week that the vouchers had expired by about 4 weeks! We contacted Cawleys to have the vouchers extended which total £180 and they won't extend them for us!! We always look forward to our overnight stays at Duck Bay Hotel but sadly we won't be back or frequent any of Cawleys venues in the future. So sad that people do not have any compassion or understanding of people's busy lives and trying to fit in social events.

Went to the river house last night with the misses after being in multiple times. We came in to try the new menu. Again this place fails to disappoint in both service and food. Restaurant was very busy even tho it’s a Thursday night. Our servers were both called Cameron which i found very weird but very funny at the same time. We only had mains this time round which was the chicken buns and the thia chicken. Both were absolutely to die for. This place fails to disappoint every time we are in and is a place I will visit for a long time to come. Well done to Cawley another great restaurant. Visualizza piatti

I’m a regular at the River House even though I live in Ayrshire. Travelled up for lunch with my family. Waited ages at the door before I was even offered a seat. Got to my table and I ordered 2 courses. Both when they came to the table were wrong! Main was a chicken Caesar Salad. It was brought to my table with no chicken. I waited about 5 min to attract a member of staffs attention however I had to go and look finding them all huddled like kids opposite the toilets. I highlighted the mistake and about 5 min later 2 pieces of chicken were “dumped” on my table on a plate! Not the usual service you would receive at the River House. Food was delicious however not the experience you would expect...

We made a booking for Xmas eve 2023 back in September. At that time their booking Ts+Cs stated that bookings for 9 or more were not refundable. Ours was for 5. On 2nd November (over 7 weeks notice) we cancelled the booking as we can no longer make it. They refuse to refund our £50 deposit. When I checked their booking Ts+Cs again on 2nd November their Ts+Cs then stated that all bookings made IN December are non-refundable, not that bookings made FOR December were non refundable. I contacted them today via FB messenger and asked again for the £50 to be refunded. They have refused and have sent a link to new Ts +Cs which now state that all festive bookings are non-refundable. My family have be...

My family booked this restaurant to celebrate our Golden Wedding there were 15 people booked for dinner we were taken to the table where my daughter noticed the ballons and banners were not put on the table as she was promised the night before A waitress came and took a drinks order brought the drinks then stood at the other side of the room spying on the table she then proceeded to come to the table and lift a strawberry cocktail from the table as my grandaughter had no id with her my daughter went to speak to a manager he said if no ID then that's the law but she had no right to lift a drink we had paid for in my opinion then starter came 1 finished the starter still waiting on14 had to as... Visualizza piatti