The Brownlow Arms - Piatti

High Street, Richmondshire, United Kingdom

🛍 Tea, Pubs, Steak, Seafood

4 💬 1333 Recensioni
The Brownlow Arms

Telefono: +441400250234,+441325718471

Indirizzo: High Street, Richmondshire, United Kingdom

Città: Richmondshire

Menu Piatti: 8

Recensioni: 1333

Sito Web: http://www.brownlowarms.co.uk

"Absolutely awful service at this restaurant, but the food was pretty good, eventually. The facts: The waitress sat us down and gave us the menus. She didn't bother coming back, so after 30 minutes, we ordered at the bar via the barman. I had dietary requirements, and these were explained at the time of ordering, basically no wheat and no dairy on one of the meals. We waited another 25 mins (please note that there was no one else in the restaurant at this time, they other two couples had already left). The waitress then came out and asked us if we'd like anything else. We said we'd hadn't anything yet so no, we weren't ready to order anything else. She went to the kitchen and returned saying the food would be another 5 mins. Food arrived we had been waiting an hour by this stage. I looked at mine and asked the waitress to check if there was any dairy in it, as it was supposed to be wheat and dairy free. She checked in the kitchen and there was indeed dairy on the meal. She said the chef wasn't told about the dairy and it would another 15 minutes for a correct meal to come out. We decided that I didn't mind what it was so long as it was a chicken breast with vegetables and no wheat or dairy on it. My partner had his meal which was ok but he ate it alone because I was still waiting for mine. Mine arrived and was ok too, in the end. I requested fresh chips as the first portion had gone cold and they bought these out for me at no extra cost. Note: This was the night that England were playing in the Euros (before the final) and you could hear the radio/TV playing the match at the back of the pub. We feel that the staff were more interested in listening/watching the football than actually serving us. We did express our opinion politely to the waitress who took our payment but she had not been our serving waitress nor had she taken the food order so took the complaint and apologised despite not being involved in the problem. We also messaged the pub facebook page to complain that the service was appalling but we got no reply from them. Needless to say we're never eating there again."

Menu completo - 8 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Frutti Di Mare

Vegetariana

Thai

Contorni

Zuppe

Susan Susan

Great place. Our local. Food superbly cooked, it’s all fresh so don’t expect express service. Fabulous atmosphere.

Indirizzo

Mostra Mappa

Recensioni

glenyso2019
glenyso2019

Very cosy country pub. Lovely people serving. Food all freshly prepared. Hot and delicious. Don't miss going here. Now that's what I call a chef


TeddyBear
TeddyBear

On holiday in Richmond for Easter and booked a table here, no complaints at all everything was perfect, the food and the customer service excellent. Dogs welcome too!


Rachael
Rachael

Very disappointed we visit this bar/ restaurant at least 6 times a yr each time we can tell it’s not as it was, the wait is getting so much longer for food over a hour and 10 mins for main course only 2 members of staff Christmas Eve and when the food came out it was okay but not as good as it used to be to be so sad as loved this place Visualizza piatti


Sims362014
Sims362014

The charming rural pub had a mix of experiences. Upon arriving on a bustling evening, some of the bar staff were quite dismissive. There was a bit of a mix-up with our reservation, resulting in us being seated at a cramped corner table with limited legroom. Despite the extensive menu and specials board, the food was delicious. However, the excessive wait time, over an hour, without any communication from the staff was disappointing.


194kathrync
194kathrync

We had a great experience at this charming country pub with a cozy atmosphere. Located near our cottage, it was the perfect spot for a delicious meal. We tried their steak night special for £10, which included a steak, chips, salad, and peppercorn sauce. The steak was high quality and the chips were reminiscent of traditional chip pan chips. The prices were reasonable and the service, while a bit slow, was friendly. We enjoyed our visit so much that we returned twice during our 5-day stay. This spot is also suitable for families with children and dogs.


Tim
Tim

We popped in on a Monday night as all the pubs in the immediate area that we usually go to don’t open on a Monday We arrive at 5:30 opening time and were hardly greeted by Shannon We hadn’t booked, but she found us a table There was a lovely selection of beers and wines and an amazing menu with specials of the day On Mondays they do a night where you can get a sirloin steak for £12 with all the trimmings They also specialise in seafood and there were a number of dishes this included prawns lobsters, monkfish et cetera Who made soup of the day was courgette and sweet potato and this is delicious Between us, we had a steak and kidney pie and there’s also an option of a steak and kidney pudding... Visualizza piatti


Julie
Julie

We’d heard great things about this place but turns out it must have been from a few years back as it didn’t meet our expectations at all Service was polite but very slow and not attentive. I had to send my mussel starter back as the mussels were clearly freezer burned past best over cooked and they came in half shells? Never known mussels be served like that before. They were very good about this and took it off the bill but was disappointing I had Kiev for main and my friend had sirloin steak. My Kiev was nice, salad accompanying it was nice too but my friends steak was so fatty she couldn’t really eat it Drinks were served warm without ice Prosecco had definitely not seen a fridge and ever...


Fiona
Fiona

We were very hopeful when we first arrived as the pub is beautiful and the menu looked great. We ordered our food and commented they were not very busy in the restaurant for a Saturday night with only us and two more tables. We soon found out why!!! After waiting for 90 minutes and being ignored for all of that time without even being asked if we would like any more drinks we finally asked where our food was. A very young and inexperienced waitress seemed scared to speak to us. She explained they had a large party in (8 people) so they were rushed off their feet. We had sat and watched those 8 two of whom were toddlers have their starters main course and dessert with nothing for us. They the...


Sandy
Sandy

Absolutely awful service at this restaurant, but the food was pretty good, eventually. The facts: The waitress sat us down and gave us the menus. She didn't bother coming back, so after 30 minutes, we ordered at the bar via the barman. I had dietary requirements, and these were explained at the time of ordering, basically no wheat and no dairy on one of the meals. We waited another 25 mins (please note that there was no one else in the restaurant at this time, they other two couples had already left). The waitress then came out and asked us if we'd like anything else. We said we'd hadn't anything yet so no, we weren't ready to order anything else. She went to the kitchen and returned saying... Visualizza piatti

Categorie

  • Tea Esplora la nostra selezione di tè lenitivi, offrendo miscele sia classiche che esotiche. Perfettamente infusi per risvegliare i tuoi sensi, concediti la nostra gamma per un momento di tranquillità e sapore in ogni sorso.
  • Pubs Scopri un'atmosfera accogliente con pasti abbondanti, birre artigianali e classici del pub. Goditi i tuoi cibi preferiti di conforto come fish and chips, burger e ali di pollo, abbinati a una pinta rinfrescante o a un cocktail creativo. Visualizza piatti
  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.
  • Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone!

Servizi

  • Seating
  • Reservations
  • Piatti
  • Parking Area
  • Menu
  • Serves Alcohol

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Middleton Lodge Estate

Middleton Lodge Estate

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Piatti • Cafés • Brunch • British • Terrace


"We arrived frazzled because we drove around the grounds in the dark not knowing where to go. The signage inside the grounds is no help at all. Allow time for this if you haven't been before. Fortunately we had because we wanted a pre dinner drink in the bar before we ate. Even when we did arrive we weren't sure if we had arrived at the back entrance because we stood for ages with no welcome or acknowledgement. A very disappointing start to our evening. When someone did come they didn't take our coats. We went through to the snug for a drink. They gave us menus and went away. Later came back for our order. We got our drinks and ordered our food. Then very quickly afterwards we were asked to go through to the restaurant. We had only had a couple of sips of our drinks and it was still prior to the time we had actually booked our table for (7.30pm). We felt rushed. The food came and was fabulous. I had the beetroot starter which had beautifully cooked beetroots and some pickles. It also had a grain through it. I couldn't remember what the grain was so asked a member of staff. She didn't know so went away to ask and came back saying it was probably buckwheat....probably! My main was pork belly with parsnip and an apple reduction. The pork could have been cooked a little longer. I think belly needs to be very well cooked until really soft. The top skin was impossible to cut through as it was not crisp, I couldn't eat it. A steak knife would have helped. Having said that it was still a good dish which could have been excellent. We had sides of mashed potato and greens with pickles both superb. The presentation of both dishes was innovative and inviting. Portion size was good too not tiny portions of fiddled with food which I much prefer. The service was not as polished as the food. There was no obvious manager and we had different servers which is never quite as good as one for the entire meal. The servers were scruffy not appropriate for such a lovely building. Overall it was OK but could have been superb with more attention to some details. Service: 2 Location: 3"