The Ship Inn At Upnor

Upnor Road, ME2 4UY, Medway, United Kingdom

🛍 Pub, Steak, Vegan, British

4.3 💬 3443 Recensioni
The Ship Inn At Upnor

Telefono: +441634290553

Indirizzo: Upnor Road, ME2 4UY, Medway, United Kingdom

Città: Medway

Menu Piatti: 17

Recensioni: 3443

Sito Web: http://theship.upnor.info

"Highlights: Booked the Christmas Lunch menu for 8 people, Pre Ordered. Arrived and no Christmas Lunch was available. Ordered from the Sunday Lunch menu instead. Waited ages for the food, which did not come out at the same time. Quality of the food was actually good but it 's not an experience I wish to repeat. Complained numerous times. No idea who was responsible probably never find out. 5 weeks ago I made a phone booking for 8 people for the Christmas Lunch menu. I visited in person 3 weeks ago with a Pre Order of our food choices and provided written confirmation of the booking (and paid a £10 per head deposit . Imagine my surprise when I turned up to find we would not be provided any of the Christmas lunch we had ordered. The reason the Kitchen (which is run as a separate business!! had recently been changed to new management. I enquired why had nobody thought to contact me after all I have provided a written booking well according to the Bar Manager that was someone 's fault but not hers, but she would investigate. We were offered the Sunday Lunch menu instead. We asked to see the menu and had a mobile phone thrust forward as, at the time, they hadn 't got any physical menu 's. The starters were all fish seafood related. 3 of the party decided to select the white bait. We wanted to order our Mains at the same time but the Server never came back. After waiting 40 minutes I returned to the Bar Manager and asked why we were waiting so long. She visited the Kitchen and was told they were just plating them up, and they did arrive shortly thereafter. After Starters were consumed we were able to order our Mains. We feared this may also take some time to appear...and we weren 't disappointed. About 40 minutes later the Server came out with one meal, and we had high hopes the remaining 7 meals would come out rapidly thereafter. No, but another table did receive their order. Our 'lucky ' diner almost finished their meal before the rest of us were able to start to enjoy ours. 15 minutes from 1st meal to last meal. The Roast we had was good quality, well cooked and extensive. If we wanted Salt, Pepper, Napkins, Sauces etc that wasn 't on offer, but available if we asked! We had intended to have a Desert but as we 'd already been there 2 hours and none of us could stand the thought of waiting another prolonged period for the final course we decided to call it a day. I returned to the Bar and asked for an itemised Bar bill, which I got and checked, and paid it. When I turned around the Server was next to me thrusting her card reader at me. I said I wanted an itemised bill and she disappeared. When she re appeared she had written the items we had ordered on her pad and the prices for each. I agreed to pay some of the Food bill (2 3rds but not the full bill. I explained the reasons for my decision to the Server and the Bar Manager. In view of the issues I experienced I asked to speak to the Owner. I was told he was not available so I asked if he would call me to discuss my experience, hence I have waited 2 days expectantly for his call before publishing this review. I 'm pretty certain that I 'll never get a call but I wouldn 't be surprised if he replies to this review with some rubbish. If anyone has ever visited a pub restaurant where you are told they operate as 2 separate businesses please let me know...and I 'll avoid it like the plague!"

Menu completo - 17 opzioni

Tutti i prezzi sono stime su Menu.

Portate Principali

Piatti Di Pesce

Insalate

Dessert

Specialità Giapponesi

Cucina Fusion

Non Categorizzato

Piatti A Base Di Uova

Cibo Messicano-Americano

Vegetariana

Specialità

Bistecche

Antipasti

MacaCBR1985 MacaCBR1985

Amazing customer service, nice looking pub, amazing food and very talented chef. Best place on that road for food! Highly recommended

Indirizzo

Mostra Mappa

Recensioni

maccauwic
maccauwic

Stopped in here to watch the football and have a bite to eat. Lovely pub, great food and fantastic and welcoming staff!! Would thoroughly recommend.


Emma
Emma

Last minute decision to eat out, the ship made us an absolutely amazing meal , couldn’t have ask for more they were spot on. lovely staff, service is brilliant, Can’t wait to see the new menu


jenbob666
jenbob666

Went to The Ship today for my birthday meal, 10 of us all together, food was amazing, everybody loved their meals and the staff couldn't have been more friendly and accommodating, highly recommended Visualizza piatti


KeithBMartin
KeithBMartin

A great location with excellent views of the river. The bar was under staffed with only one person serving and hence queues to order drinks or food on a Friday lunch time. The food was OK and whilst they got the order wrong (is it really that difficult? I would rate it as satisfactory. Such a shame. Perhaps try The Pier next time.


Sarah
Sarah

Went here for lunch today that turned out to be dinner due to time waiting, Then requested a refund as could not wait for supper !!!! staff said would be a 45 minute wait that turned out to be over 2.5hrs shocking. Kept being told that our roast was out next I know it was welsh lamb but did not realise we was waiting for the lamb to arrive from its native country.


Kurtridgewell
Kurtridgewell

Saturday evening out with friends for a few drinks something to eat. Fairly busy lively bar with a excellent selection of beers wine. Service was excellent, Molly behind the bar was excellent. Food service was good and a varied menu with plenty of choices. The sharing nachos to start were awesome, good portion with plenty of toppings. 2 of us had the ribs that fell off the bone with plenty of chips salad. Girls had a mix of sharing starters which they enjoyed. Really nice evening. Visualizza piatti


FionaM199
FionaM199

Absolutely brilliant Lovely staff made to feel very welcome. 4 paws friendly Teddy the dog was welcomed as much as I was. A few gins (nice selection) and lunch Food was excellent with generous portions (I could not finish mine) the pie is lovely with a good pastry and generous filling, battered cod looked brilliant, they clearly take pride in the food served. Teddy was well catered for with a drink of water offered and not an eyelid battered when I ordered a portion of cooked chicken for him and even a napkin for his chops. His chicken was cut ready for him and complete with the skin, his empty bowl spoke volumes Will definitely return


loops27349
loops27349

Having seen on Facebook that there was a new menu we thought we’d give it a try First two pumps turned round and then two men returned their beer and the third pump turned. Not good for a Saturday lunch time with a party expected and tonight a Halloween experience I had the ‘new’ antipasto board. surely you can’t go wrong with this…you can if the humus is totally tasteless and served with jacobs cream crackers!!! I did mention this to the server saying I hoped it was constructive criticism. Overall I feel that maybe there isn’t a chef on duty but someone who prepared food. So very pleased that our friends whom we had invited to join us couldn’t make it.


Robert
Robert

Highlights: Booked the Christmas Lunch menu for 8 people, Pre Ordered. Arrived and no Christmas Lunch was available. Ordered from the Sunday Lunch menu instead. Waited ages for the food, which did not come out at the same time. Quality of the food was actually good but it 's not an experience I wish to repeat. Complained numerous times. No idea who was responsible probably never find out. 5 weeks ago I made a phone booking for 8 people for the Christmas Lunch menu. I visited in person 3 weeks ago with a Pre Order of our food choices and provided written confirmation of the booking (and paid a £10 per head deposit . Imagine my surprise when I turned up to find we would not be provided any of... Visualizza piatti

Categorie

  • Pub Goditi un'atmosfera vivace con i nostri classici preferiti del pub. Dalle sostanziose hamburger e fish 'n' chips a torte salate e birre artigianali, il nostro menu promette un'esperienza accogliente ideale per rilassarsi con gli amici.
  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria. Visualizza piatti
  • Vegan Deliziati con il nostro menu vegano, che offre una vibrante selezione di piatti a base vegetale realizzati con ingredienti freschi e di stagione. Gustate pasti saporiti che sono tanto nutrienti quanto deliziosi.
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.

Servizi

  • Takeout
  • Seating
  • Piatti
  • Parking Area
  • Menu
  • Vegan Options

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