The Ship Inn At Upnor

Upnor Road, ME2 4UY, Medway, United Kingdom

🛍 Pub, Steak, Seafood, British

4.3 💬 3443 Recensioni
The Ship Inn At Upnor

Telefono: +441634290553

Indirizzo: Upnor Road, ME2 4UY, Medway, United Kingdom

Città: Medway

Piatti: 17

Recensioni: 3443

Sito Web: http://theship.upnor.info

"Highlights: Booked the Christmas Lunch menu for 8 people, Pre Ordered. Arrived and no Christmas Lunch was available. Ordered from the Sunday Lunch menu instead. Waited ages for the food, which did not come out at the same time. Quality of the food was actually good but it 's not an experience I wish to repeat. Complained numerous times. No idea who was responsible probably never find out. 5 weeks ago I made a phone booking for 8 people for the Christmas Lunch menu. I visited in person 3 weeks ago with a Pre Order of our food choices and provided written confirmation of the booking (and paid a £10 per head deposit . Imagine my surprise when I turned up to find we would not be provided any of the Christmas lunch we had ordered. The reason the Kitchen (which is run as a separate business!! had recently been changed to new management. I enquired why had nobody thought to contact me after all I have provided a written booking well according to the Bar Manager that was someone 's fault but not hers, but she would investigate. We were offered the Sunday Lunch menu instead. We asked to see the menu and had a mobile phone thrust forward as, at the time, they hadn 't got any physical menu 's. The starters were all fish seafood related. 3 of the party decided to select the white bait. We wanted to order our Mains at the same time but the Server never came back. After waiting 40 minutes I returned to the Bar Manager and asked why we were waiting so long. She visited the Kitchen and was told they were just plating them up, and they did arrive shortly thereafter. After Starters were consumed we were able to order our Mains. We feared this may also take some time to appear...and we weren 't disappointed. About 40 minutes later the Server came out with one meal, and we had high hopes the remaining 7 meals would come out rapidly thereafter. No, but another table did receive their order. Our 'lucky ' diner almost finished their meal before the rest of us were able to start to enjoy ours. 15 minutes from 1st meal to last meal. The Roast we had was good quality, well cooked and extensive. If we wanted Salt, Pepper, Napkins, Sauces etc that wasn 't on offer, but available if we asked! We had intended to have a Desert but as we 'd already been there 2 hours and none of us could stand the thought of waiting another prolonged period for the final course we decided to call it a day. I returned to the Bar and asked for an itemised Bar bill, which I got and checked, and paid it. When I turned around the Server was next to me thrusting her card reader at me. I said I wanted an itemised bill and she disappeared. When she re appeared she had written the items we had ordered on her pad and the prices for each. I agreed to pay some of the Food bill (2 3rds but not the full bill. I explained the reasons for my decision to the Server and the Bar Manager. In view of the issues I experienced I asked to speak to the Owner. I was told he was not available so I asked if he would call me to discuss my experience, hence I have waited 2 days expectantly for his call before publishing this review. I 'm pretty certain that I 'll never get a call but I wouldn 't be surprised if he replies to this review with some rubbish. If anyone has ever visited a pub restaurant where you are told they operate as 2 separate businesses please let me know...and I 'll avoid it like the plague!"

User User

a wonderful little pub, a beautiful vista, friendly helpful staff, and it was done only up to a high standard. a great place to visit.

Indirizzo

Mostra Mappa

Recensioni

User
User

Lovely place, right on a shore with yachts and boats moored. Polite staff, food looks amazing although I didn't have any. Will def be going back.


maccauwic
maccauwic

Stopped in here to watch the football and have a bite to eat. Lovely pub, great food and fantastic and welcoming staff!! Would thoroughly recommend.


User
User

great staff, nice eating and we thought the cottages in the garden were a good idea, especially with our unreliable weather. will definitely be back to visit.


User
User

Delicious food, and reasonably priced. Great, friendly staff. Mum even left a tip to our lovely server, which is a first. Not really in the area that much but look forward to going back.


User
User

Really need to sort out your lunch time menu. Pannini, ploughmans, jacket potato or cod and chips. There are no burgers, sandwiches, lasagne, pies etc like all other pubs. Nice seating area outside. Staff very nice and friendly. Ideal for a lazy afternoon by the water.


User
User

friendly, eating saw and melting great will be back for a meal. large garden with children play equipment and sitting facilities, small huts to sit when it begins to rain or children want to sit in the sun. can sit opposite the pub and look at the sea nice sitting area.


User
User

with a local open microphone session, the pub itself is in a great location with views of the water and on a warm summer evening is quite idyllic. beautiful pub with a large garden with many tables to sit, as well as a series of reused garden houses with tables, in which offer a little more private. I did not eat there personally, but eating comes out to be served, and the number of people eating would support the premise that it is really very good, all in a very pleasant experience.


loops27349
loops27349

Having seen on Facebook that there was a new menu we thought we’d give it a try First two pumps turned round and then two men returned their beer and the third pump turned. Not good for a Saturday lunch time with a party expected and tonight a Halloween experience I had the ‘new’ antipasto board. surely you can’t go wrong with this…you can if the humus is totally tasteless and served with jacobs cream crackers!!! I did mention this to the server saying I hoped it was constructive criticism. Overall I feel that maybe there isn’t a chef on duty but someone who prepared food. So very pleased that our friends whom we had invited to join us couldn’t make it.


Robert
Robert

Highlights: Booked the Christmas Lunch menu for 8 people, Pre Ordered. Arrived and no Christmas Lunch was available. Ordered from the Sunday Lunch menu instead. Waited ages for the food, which did not come out at the same time. Quality of the food was actually good but it 's not an experience I wish to repeat. Complained numerous times. No idea who was responsible probably never find out. 5 weeks ago I made a phone booking for 8 people for the Christmas Lunch menu. I visited in person 3 weeks ago with a Pre Order of our food choices and provided written confirmation of the booking (and paid a £10 per head deposit . Imagine my surprise when I turned up to find we would not be provided any of...

Categorie

  • Pub Goditi un'atmosfera vivace con i nostri classici preferiti del pub. Dalle sostanziose hamburger e fish 'n' chips a torte salate e birre artigianali, il nostro menu promette un'esperienza accogliente ideale per rilassarsi con gli amici.
  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.
  • Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone!
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.

Servizi

  • Takeout
  • Seating
  • Parking Area
  • Vegan Options

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