Telefono: +44163535315
Indirizzo: 103 Northbrook Street, West Berkshire, United Kingdom
Città: West Berkshire
Menu Piatti: 16
Recensioni: 12228
"We came here on a Sunday afternoon for a Birthday dinner and was very disappointed. We have come here multiple times over the years and the service and food were always great. This time however was completely different. As soon as we arrived for our reservation we were met (eventually) by someone who I assume was the Manager, he went off to prepare our table and then did something else. We were left waiting in the entrance for nearly 10 minutes before someone else took us over. We were sat at the back of the place by ourselves and felt totally ignored the whole time. Probably because we had a baby and pushchair with us, whereas the table next to us that kept ordering wine got all the attention. The Manager was also joking with them about driving home which was not appropriate given how much they had all drank. We all ordered the rib eye steak as medium and all of us ended up with different cuts and variations of cooking. The rib eye was awful and none of us finished as it was fatty and full of gristle. We also asked 3 different people for water for the table and only when I stood up and found someone did we get any. When we were all done we were waiting for the bill which never came so we all got up and walked to the front counter. It should be pointed out that we could easily have walked out as most of the staff were sat around eating their dinner (one girl with her feet literally on the table). Unless this place gets much better service and food quality I would strongly suggest avoiding."
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