House Of Zen - Piatti

Whitburn RoadTyne and Wear SR6 8AA, Sunderland, United Kingdom

🛍 Meat, Asian, Pasta, Fusion

4.1 💬 5230 Recensioni
House Of Zen

Telefono: +441915292907

Indirizzo: Whitburn RoadTyne and Wear SR6 8AA, Sunderland, United Kingdom

Città: Sunderland

Menu Piatti: 30

Recensioni: 5230

Sito Web: https://houseofzenseaburn.com

"First time visiting with my partner and month old. We were running a bit late as we struggled to find parking so of course I rang up to let them know we’d be about minutes late shouldn’t of been an issue! I was spoken to so rudely by a man who said “so you’re minutes late and going to be another minutes?” I explained the situation and he then hung up. I’ve worked in hospitality for years and I know, as would anyone, that this is not the way to speak to your customers! When we arrived the only man working was the manager which makes this even worse as it was obviously him who I had spoke to on the phone. A manager should definitely not be speaking to customers like this. We were then sat in an area of the restaurant that was right at the back where no other customers were sat!! There was plenty of nicer tables further at the front and I feel like the manager sat us here as punishment for being late?!?! If I wasn’t breastfeeding then I would have pulled him up on this but since we wanted a quieter area then we just sat there. The service was slow to being with, I think we had been forgotten about as we were so far back. The food was nice and the rest of the staff were great. But the way I was spoke to was out of order and to be honest he’s lucky he even had our custom after being spoke to like that before even arriving! We spoke to the manager at the end about the poor service we had received and he didn’t seem bothered in the slightest! Lovely restaurant with lovely views but the owners should be choosing more carefully as to who they let run this place!!! So disappointing"

Menu completo - 30 opzioni

Tutti i prezzi sono stime su Menu.

Indiano

Thai

Pollo

Dessert

Frutti Di Mare

Antipasti

Dolci/Spuntini

Spaghetti

Piatti Di Pollo

Antipasti E Snack

Gnocchi

Piatti Thai

Portata Principale

Riso Fritto

Pizza

Specialità Giapponesi

Carne D'anatra

Bistecche

Piatti Di Riso

Pesce / Gamberetti

Gordon Gordon

Lovely food. Service charge quite excessive and you aren’t told about it so watch the bill

Indirizzo

Mostra Mappa

Recensioni

Ann
Ann

Service: Dine in Meal type: Dinner Price per person: £20–30 Recommended dishes: Honey Chilli Chicken


Christian
Christian

Ordered shredded beef but was terrible waitress took it off the bill but not great apart from that was lovely


Neil
Neil

Very good food and service but service charge added i would recomend this restraunt Service: Dine in Meal type: Dinner Price per person: £40–50 Food: 5 Service: 5 Atmosphere: 5 Visualizza piatti


Dawn
Dawn

Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 3 Atmosphere: 4 Recommended dishes: Salt and Chilli Chicken, Sweet and Sour Chicken, Teriyaki Salmon, Honey Chilli Chicken


james
james

A tramp dressed in a suit! Terrible bland food but a very cosmetically appealing decor. If only the Fat Buddha restaurant prior could have left the recipe book. Disappointing. Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 1 Service: 4 Atmosphere: 4


Maria
Maria

Food average but ruined with extremely poor service. Made incorrect cocktail and rather than just accepting the mistake and discounting the bill, insisted on still charging 50% and wanting to place blame on one of the young waitresses, when ironically it was the managers fault. Extremely unprofessional, could have left with happy customers if they weren’t so frugal with £5 worth of drink, which would have been poured down the drain anyway. Visualizza piatti


Rachael
Rachael

Wish we had went to local takeaway instead as nothing tasted fresh. We got sweet and sour chicken which wasnt cooked fresh, chicken had already been cooked then warmed up when ordered. Chicken was so hard to cut and chew, this was same for my toddlers honey chilli chicken kids meal which came with rice that didn’t seem fresh either. My partner got a pint of corona draft and he said it tasted watered down. £10 tip had been added to our bill at the end too, which seemed a bit much for the service we had received. Would never go back.


Michael
Michael

Our bums did not even touch the seats and we were asked what we wanted to drink. A minute later im still in the process of removing my jacket and the staff came back to ask what i wanted to eat!! I didnt even have a chance to look and see what colour the menu was never mind decide what i wanted to eat. After we told the staff that wed like a few more minutes... 5 minutes passed and we were asked another 5 times what we'd like to eat. The whole ordeal seemed like they wanted us in and out like a double cheese burger from mc donalds. The food came super fast like sonic chasing hoops. NOT FRESH, the freshest thing in that restaurant was the roker sea breeze. Avoid if you like food x


Roxanne
Roxanne

First time visiting with my partner and month old. We were running a bit late as we struggled to find parking so of course I rang up to let them know we’d be about minutes late shouldn’t of been an issue! I was spoken to so rudely by a man who said “so you’re minutes late and going to be another minutes?” I explained the situation and he then hung up. I’ve worked in hospitality for years and I know, as would anyone, that this is not the way to speak to your customers! When we arrived the only man working was the manager which makes this even worse as it was obviously him who I had spoke to on the phone. A manager should definitely not be speaking to customers like this. We were then sat in a... Visualizza piatti

Categorie

  • Meat Esplora la nostra deliziosa selezione di carni, con bistecche sapientemente grigliate, pollo tenero e piatti di agnello saporiti, ciascuno condito alla perfezione per un'esperienza culinaria indimenticabile.
  • Asian Vivi un viaggio culinario attraverso l'Asia con il nostro menu variegato. Dai sapori piccanti del curry tailandese all'umami saporito del sushi giapponese, offriamo una vasta gamma di piatti che celebrano la cucina asiatica autentica. Visualizza piatti
  • Pasta Delizia nella nostra selezione di piatti di pasta classici e contemporanei, ognuno preparato con ingredienti freschi e di qualità e salse saporite che catturano l'essenza della cucina italiana in ogni boccone.
  • Fusion Scopri un delizioso mix di tradizioni culinarie con il nostro menu Fusion, dove sapori diversi e tecniche innovative si uniscono per creare piatti distintivi che solleticano le tue papille gustative e offrono un'esperienza culinaria unica.

Servizi

  • View
  • Beer
  • Piatti
  • Wine
  • Menu
  • Amex

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