Libby's - Piatti

Upon arriving, our party of two was promptly seated at our table, which was unfortunately too small for all the delicious dishes we ordered. The staff were friendly and helpful in explaining the menu. We tried 5 dishes and all of them were fantastic! The chicken wings were especially delicious. We left happy and satisfied. I have been to this restaurant many times before, but it was my friend's first visit. She was impressed and will definitely be coming back.

Firstly we walked in and sat at our table it smelt of a dirty cloth. All breakfasts were cold when served. When we came to pay we had seen all other customers paying at the till near the tables with now cue so I asked the waitress if we can pay there she laughed and said no. We cues for 10 mins and got to the front of the cue and the rude “manger” said we have to pay at the other till! We then asked him for some bread he rolled his eyes and huffed. I do not recommend eating here disrespectful manger, cold food and dirty tables.

For goodness sake please sort your payment process put ! What’s the point of having table service when customers then have to queue up at the cake counter to pay . I had to wait whilst another customer was tediously choosing cakes , then for them to pay and then for the cakes to be boxed up . The server then ignored me , went back to his computer screen , showed some customers to their seats and then returned to his computer screen all the time ignoring me . So rude and ignorant !! Take payment at the table and save this hassle ! Visualizza piatti

We called here for brunch on Saturday after it was recommended by friends and we enjoyed our visit. My first choice of smashed avocado on toast wasn’t available so I had the veggie breakfast which was a tad on the expensive side but very tasty and filling. We sat upstairs which I’m glad about because downstairs was full and a bit noisy but upstairs was light and airy and a nice place to eat. The staff were pleasant and our food was served in a reasonable time. The cakes on the counter looked delicious (even though I’ve not got a sweet tooth). Will visit again.

It had been a while since I'd last been to Libby's because of the slow service, but thought I'd try it again. I sat at a table which hadn't been cleaned, noticed the floor was covered by bits of food and the walls were very shabby with holes in the plaster. Sat there for about 10 minutes waiting for one of the six or seven staff at the bar to serve me. Tried to get online but the wi-fi was password protected and no sign of a password. Eventually got up and walked out. What a shame it's gone downhill so quickly, as I thought after it was taken over things would pick up.

Disappointed with the granola that was described as homemade and listed as having walnuts, hazelnuts, coconut, almonds, sunflower seeds, pumpkin seeds and Greek yogurt and berries. There were no identifiable nuts or seeds (in their natural form) and instead it was very similar to eg bio-me granola and mostly grains/puffed grains. Trying to keep carbs/sugar low as pre-diabetic so disappointing. We are only occasional visitors and the Coffee and menu didn’t seem as good as last year. I told the staff so hopefully either the granola will be more like it was last year or more accurately described on the menu. Visualizza piatti

Libbys used to be our go to cafe after a run with friends but no more. Over the last few months the service, food and overall value has been steadily getting worse. The staff used to be so good, so attentive but not any longer. One or two of the staff are still good, but the others regularly get orders wrong, miss out the basics and you have to repeatedly ask for things. No one seems to be in charge. The menu has changed for the worse and prices have gone up. They also seem to be cutting corners with the meals and also forget things like not toasting bread ??. So, they've lost our business and I know other locals are equally disappointed. A real real shame and I just hope the new owners take...

The food was delicious, but unfortunately, the service was not good. The staff seemed overwhelmed and it took a long time for them to take our order. Our drinks arrived after the food and were incorrect. As someone with celiac disease, I asked for a gluten-free option for a dish that originally contained gluten. Initially, they said it couldn't be done, then later said it could. However, when my meal arrived, there was a greasy spot where the sausage had been removed. It was not handled well in terms of cross-contamination. Despite wiping it off with a napkin, I didn't bother asking for a replacement given the chaotic service so far. The atmosphere was nice and the decor beautiful, but overa...

Used to be lovely but the service and food has gone down. We got here at 12.15 and chose off the menu that is served from noon but was told we'd have to wait til 12.30, I think the kitchen staff were under pressure. We were on a timescale so no problem my friend chose off the breakfast menu, and I had a sausage roll from the counter. Food wasn't as good as it used to be, poached eggs were dry and the bread that they're served on are like doorsteps! if that's your thing you'll be OK. Sausage roll was burnt on the top, but as I was hungry I had it anyway and picked off the burnt bits. There's plenty of staff but they're not exactly serving more like standing around talking to each other. I've... Visualizza piatti