Telefono: +441482634571
Indirizzo: Main Street, Kingston upon Hull, City of, United Kingdom
Città: Kingston upon Hull, City of
Piatti: 18
Recensioni: 726
Sito Web: http://www.swanandcygnet.co.uk
"I’ve never known a pub be so anti customer. The £5 minimum spend is very outdated so people have to spend more if they don’t have the cash, in this day and age it’s not good enough. The food is genuinely good, but I would say that the obvious revolving door of management is either down to a terrible owner or it really just is that unmanageable. I’ve seen that the online presence seems to fluctuate, which can only be down to changing management. This unfortunately then has an effect on the quality of service from staff… I’ve been in a few times now and during the day there really isn’t any level of warmth to be had, I’d rather sit outside in the wind than have to listen to the chunterings of someone that clearly doesn’t want to be there. I was in one day time and I’d over heard a man shouting at someone for charging their mobile phone. The customer had obviously bought a beer from the bar, so what’s the issue? I was shocked to see it was the landlord that was sat there drinking ale shouting at this customer. Not very professional and highly cantankerous. I’d like to give it more than 2 out of 5, but I genuinely feel like the atmosphere and any ‘good time’ to be had is marred by staff and ownership that really need to know more about customer service. Perhaps one exception when I spoke with one man that was very pleasant. He had long hair tied back and knew how to speak to customers. Shame nobody else can learn from that. Happy to try the place again with it being the only pub in the area. I travel from Manchester to work here once every couple of months, so not totally awful if you’re just swinging by."
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Kingston upon Hull, conosciuta per la sua ricca storia marittima, offre piatti tradizionali come le frittelle di Hull e il pesce e patatine ricoperto di spezie, che riflettono la sua eredità costiera e i sapori locali.