The Brigghouse - Piatti

Mash Barrel, Filey YO14 9PT, United Kingdom

🛍 Fish, Meat, Chicken, Fast Food

3.5 💬 626 Recensioni

Telefono: +441723515155

Indirizzo: Mash Barrel, Filey YO14 9PT, United Kingdom

Città: Filey

Menu Piatti: 9

Recensioni: 626

"We waited over 40 minutes for our desserts. We chased this up and the staff brought them out 6 minutes after chasing. We politely requested to have some money off the bill due to the huge wait. The Manager on shift on evening of 2nd September told us the kitchen had not received the order. We explained that we were customers that hated to complain, but we 100% made the order. We could not remember who served as as there were several waitresses and waiters running around the place, but requested that thinking about 'customer first ' they took what we were saying in good faith. The Manager at one point said 'she could not get a word in edgeways ' and that from where they were coming from, no order was made. We offered to pay full price at this point to avoid any further conflict, but the experience left us feeling frustrated- what we said was not taken in good faith, and we were left feeling not even too bothered about the late food but appalled at how the manager had spoken to us, and then taken the 15 pounds for the desserts from customers that were clearly upset. It feels like poor business sense to insist on 15 pounds for the sake of ruining your customers meal and the restaurant reputation. We will be re- thinking before visiting the Blue Dolphin again with our friends, as it 's given a 'money grabbing ' impression and made us feel pretty used as returning customers."

Menu completo - 9 opzioni

Tutti i prezzi sono stime su Menu.

Antipasti

Pollo

Ali Di Pollo

Antipasto

Cibo Messicano-Americano

Hamburger

Piatti Di Pesce

Anthony Anthony

Very nice place to eat and drink Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5

Indirizzo

Mostra Mappa

Recensioni

Leanne
Leanne

Service: Dine in Meal type: Dinner Price per person: £1–10 Food: 4 Service: 5 Atmosphere: 4


chris
chris

Very dissatisfied with the food, fish didn’t taste nice, the ‘big’ kids burger was burnt and just ripped up. Kids refused to eat it Service: Dine in Food: 1 Service: 2


Peter
Peter

Had three meals in a week, what we had was good. Attention from staff was a bit hit and miss. Big tip, go early if you want a Sunday Roast, they had sold out by 2.30pm which was disappointing. Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 4 Service: 3 Atmosphere: 3 Visualizza piatti


Ben
Ben

Food wasn't the best. Portions need to be bigger to reflect on price and quality as they were small. As I was in the que on day the person serving at the hotplate was rubbing his hands on his head, sweat, and dripping nose, then touching food without cleaning hands, so I walked out. Open kitchens are great, but not on this occasion. Service: Dine in Meal type: Breakfast Price per person: £10–20 Food: 3 Service: 1 Atmosphere: 4


Sarah
Sarah

Called in to have a look at the menu and ended up staying for a bite to eat. Tried to order via the app but a bit confusing. Waitress rescued us and sorted our order. Food arrived before the drinks. The kitchen is open so you can see food being prepared and cooked. Ordered 2 for £18... gammon scampi. I had the gammon with egg. A decent size piece of gammon and egg cooked perfectly. Scampi was cook but could have done with more tartare sauce.


Antia
Antia

Had Sunday lunch at the Brighouse, and for the first time in many years, being an owner, I was disappointed with the meals. We chose the beef meal and only had one small slice of beef and a few vegetables. This is the first time I've had a poor meal in this restaurant. The staff were very obliging and polite. The service was excellent and the atmosphere was very good. Service: Dine in Meal type: Lunch Price per person: £20–30 Food: 3 Service: 5 Atmosphere: 5 Visualizza piatti


Kamalapriya
Kamalapriya

I recently had a terrible dining experience at a this restaurant that left me completely disappointed. I ordered the katsu curry, which turned out to be a disaster. The chicken was extremely soggy and tasted bland and very bad. It was as if they had poured hot water over some random ingredients and called it a dish. On top of that, I ordered a side of veggies, which consisted of soggy-looking carrots and broccoli that cost £3.99. These were described as good to go, but when I tried taking a bite, it tasted horrible! It was a complete waste of money. To make matters worse, I also ordered the loaded burger fries. There was no cheese, the quantity was far too small, and there was no meat or any...


Claudia
Claudia

Before I get started on the bad I'll say the staff and service here was lovely. I can't fault that but unfortunately we only visited once. And there's a reason for that. We ordered 2 hunters chickens,a side of chicken dippers for me and my husband to share and 2 pints of coke. We ordered a kids meal which we got for a £1 can't grumble at that but my 5 year old was given a glass cup for his milk. Glass, really. The 2 pints of coke were flat and didn't taste like coke and had ice in which i asked for no ice. I really wish we had sent them back but I hate to cause a fuss. As you can see in the pictures the portions were tiny. We got given 3 chicken dippers and a small pot of bbq sauce. I couldn...


Bryony
Bryony

We waited over 40 minutes for our desserts. We chased this up and the staff brought them out 6 minutes after chasing. We politely requested to have some money off the bill due to the huge wait. The Manager on shift on evening of 2nd September told us the kitchen had not received the order. We explained that we were customers that hated to complain, but we 100% made the order. We could not remember who served as as there were several waitresses and waiters running around the place, but requested that thinking about 'customer first ' they took what we were saying in good faith. The Manager at one point said 'she could not get a word in edgeways ' and that from where they were coming from, no o... Visualizza piatti

Categorie

  • Fish Deliziatevi con i nostri prelibati piatti di pesce, realizzati con il pescato fresco del giorno. Dai preferiti alla griglia agli stufati saporiti, il nostro menu celebra la ricchezza dell'oceano con sapori che soddisfano ogni palato.
  • Meat Esplora la nostra deliziosa selezione di carni, con bistecche sapientemente grigliate, pollo tenero e piatti di agnello saporiti, ciascuno condito alla perfezione per un'esperienza culinaria indimenticabile. Visualizza piatti
  • Chicken Succulento e saporito, i nostri piatti di pollo sono realizzati con carne tenera, condimenti saporiti e diverse ispirazioni culinarie. Goditi una deliziosa varietà che saprà soddisfare ogni palato.
  • Fast Food Goditi una varietà di pasti veloci e deliziosi perfetti per mangiare in movimento. Dai succosi hamburger e patatine croccanti alle bevande rinfrescanti, il nostro menu fast food soddisfa le tue voglie con un servizio rapido e sapori irresistibili.

Servizi

  • Takeout
  • Outdoor Seating
  • Piatti
  • Wheelchair Accessible
  • Menu

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