The New Waggoners - Piatti

Ballaro'

➤ 1 Barracks Road, BB11 4SB, Burnley, United Kingdom

Piatti • Pizza • Steak • Pasta • Mexican

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"Ordered classic bruschetta and dough sticks for starter, bruschetta came without any balsamic reduction on top, when asked, they said they had run out, but never mentioned it whilst placing the order. The dough sticks were cooked nice however the accompanying dips of ‘garlic butter’ turned out to be garlic margarine and the ‘tomato pizza sauce’ turned out to be literal ketchup, which ruined the entire starter. When this was brought up to a member of staff, the manager was notified however the items were not knocked off the final bill, the main course was lovely, no complaints apart from maybe too much sauce with the pasta dish, but that is being picky. Whilst the main was lovely, the lack of an attempt to rectify the starter problem left us with a bad taste in our mouth and I’m not sure we will visit again"

Illuminati Restaurant Bar

➤ 18 Hammerton Street Burnley, Lancashire BB11 1NA, United Kingdom

Piatti • Mexican • Asiatic • American • Fast Food

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"We were excited to visit this restaurant due to its many positive reviews, but unfortunately we were disappointed. Our table was reserved for 6 people and we ordered 2 mixed kebabs for £10 each. One kebab was chicken and the other was steak. However, when they arrived, the chicken kebab was undercooked and the steak was cold with nearly raw mushrooms and peppers. The staff apologized and took our meals back to the kitchen. When the food returned, it was cooked properly, but the chips were overcooked and seemed leftover from the previous day. Additionally, there was no sauce on the kebabs, which we were not informed of until after our meal. The staff were apologetic and discounted the entire bill. We left the restaurant feeling disappointed. Unfortunately, we did not take any photos."

Bistro 197

➤ 197 Todmorden Road, Burnley, United Kingdom

Piatti • Steak • Bistro • Burgers • Chicken

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"Absolutely amazing food. I was not expecting the meal to be as good as it was. Mac cheese is always a terrible idea at restaurants as it is usually bland and dry but I took a chance and it really paid off! Best mac cheese I've ever had, it was creamy, cheesy and filling. The starter (goats cheese and sun dried tomato) and dessert (chocolate fudge brownie sundae with salted caramel ice cream) that I had were also really really good. Great value for money, a nicely decorated place and the staff were lovely."

Bertram's

➤ Bertram's Restaurant, Burnley United Kingdom, United Kingdom, BB12 0RT

Piatti • Soup • Steak • British • European

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"Visited this restaurant and had some concerns about the hygiene standards I saw. Unfortunately, our waitress seemed quite unwell, displaying symptoms like a runny nose and a persistent cough. I completely understand that people can get sick, but it's essential for the restaurant to prioritise the health and safety of both their staff and customers. Serving food while visibly ill can potentially expose diners to health risks (especially with at risk family members). This experience left me genuinely concerned about the overall cleanliness in the restaurant. If that's front of house, what's the kitchen like? I hope the management takes this feedback seriously. Quite disgusting considering the price you pay just to get seated. Expected better than chippy standards."

The Red Lantern

➤ 9 Bank Parade, BB11 1UH, Burnley, United Kingdom

Piatti • Vegan • Asiatic • Chinese • Vegetarian

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"Myself, my girlfriend 2 others visited this place on Friday night on walking in the smell of damp and stale water was shocking, there was a manky hand written sign on the door stating that the place was due to close in November due to retirement ! When we was shown to our table the smell was shocking there was damp patches above our table and it was clear to see vents had been installed to allow air to flow along the joists however this meant the stinking air was released into the dining area. On ordering drinks we was told certain drinks where not available which was not a good start. I have to say the food was not too bad but far from the best I have had. My girlfriend and her friend went to the toilets, which had no lights, where dirty and smelt dreadful nearly causing my girlfriend to be physically sick. I went into the gents and it was the same no basic cleaning had been done in my opinion for a long time ! I personally think this place is not closing due to retirement but more down to the fact it needs a lot of money spending on it and they clearly do not want to bother, the staff member who served us was only a young girl and said she did not take food orders and she was only there to serve drinks so we had to wait to have our order taken. It is a good thing that this is closing down as it is dreadful place to sit and eat. It cost us over £100 for food and drinks and is over priced in my opinion !"