The Star Ember Inns

United Kingdom, WS7 0HQ, Lichfield

🛍 Steak, Fusion, British, Western

3.8 💬 4619 Recensioni

Telefono: +441543684607

Indirizzo: United Kingdom, WS7 0HQ, Lichfield

Città: Lichfield

Menu Piatti: 18

Recensioni: 4619

Sito Web: https://www.emberinns.co.uk/nationalsearch/eastandwestmidlands/the-star-hotel-burntwood

"I went to the restaurant with my mother and sister this evening at 6:30 on December 6th, 2023. When we arrived, our booked table was ready for us. Nobody asked if we were the booked party, as the table was reserved for 4 people but only 3 of us were there. After about 5 minutes of searching for the Christmas menu in the table menus (which was what we had booked for), my mother went to the bar to order drinks and ask for a Christmas menu. The lady behind the bar was not aware that the Christmas menu was available, despite it being advertised since November 15th. Eventually, we received one menu to share between the three of us. For starters, we ordered 2 breaded mushrooms and 1 order of chicken wings. The starters took about 20 minutes to arrive. The chicken wings were delicious, but the mushrooms were overcooked and too crispy. For mains, we ordered 2 sirloin steaks cooked medium rare and a Turkey pie. The mains took almost 40 minutes to arrive, and both steaks were overcooked. After asking for steak knives, my sister's steak was acceptable, but mine was overcooked, so I sent it back. The staff apologized and brought me a new steak cooked medium rare. I ordered another round of drinks, and the service at the bar was pleasant despite some issues with the till. Our desserts took another 15 minutes to arrive, and they were tasty. Overall, the pub has a nice atmosphere but the food quality and service need improvement. I believe the staff would benefit from better training. I don't think we will be returning anytime soon."

Menu completo - 18 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Portate Principali

Piatti Di Pesce

Antipasti

Gelato*

Manzo

Cibo Messicano-Americano

Snack Di Pizza

Dolci

Insalate

Pollo

Bistecche

RockchicJo RockchicJo

Booked at bottomless brunch last minute for a small group. Food was lovely and service was excellent. Would definitely recommend. Thank you to the staff

Indirizzo

Mostra Mappa

Recensioni

lisawG8802BZ
lisawG8802BZ

Very disappointing the food was poor my our steaks were tough I left mine everything dry. My daughter Sunday roast was allfull all processed left it. Wnt be going again


susan
susan

Christmas Day with family 8 of us here. Meal was delicious 100% Staff very polite 1100%, specially as was Christmas meals. We all love the place. WELL DONE TO ALL THE STAFF


Bassette298
Bassette298

I recently had a family Christmas get-together with my mom at this restaurant, and we were told that the food was excellent. They were absolutely right! Andrew and Chef Bill did an amazing job and really impressed us. Visualizza piatti


LadyAKL
LadyAKL

Very busy, not enough staff on. The table we reserved online wasn't ready, and there wasn't anyone free to ask about it. Just a bit stressful when you've come in with a toddler. Although we waited a bit longer for food, the burger and lasagne were quite tasty.


Louise
Louise

Arrived for a late lunch, nice welcome on arrival. Hubby had mixed grill and I ordered posh fish and chips. The staff were polite and the atmosphere was warm and relaxed. We both enjoyed our meals immensely! The portions were large and everything cooked to perfection. A very tasty meal for both. We will be returning again!


Louise
Louise

The accommodating and friendly staff went above and beyond to make sure our dining experience was top-notch. The Mixed Grill and Rump Steak were cooked perfectly and made with high-quality ingredients. The portion sizes were generous and we didn't have to wait too long for our food, considering how busy the restaurant was. I highly recommend this place for a great evening out. Visualizza piatti


Rebecca
Rebecca

attended with family for my daughters 11th birthday. There were a total of 22 guests for meals and the staff were incredibly helpful and friendly. Nothing is a problem for them and they were happy to help me with allergy information. All meals were excellent. Surrounding area was clean and presented well.. the manager evan brought my daughter a birthday mocktail going above and beyond to make everything so special.. a great pub incredible food and staff working hard to provide everything. wel look forward to returning soon


J9406OEtonyb
J9406OEtonyb

Had our Christmas day meal yesterday with family and have to say it was faultless from start to finish. Right from the very beginning a month or so ago we was told the hotel was fully booked, but Rachel did her magic and got 8 of us in for what was nothing short of a perfect experience. We all had our festive 3 course meal, food, staff and the whole experience nothing short of perfection. I think I can speak for all 8 of us that we all were extremely full at the end and contempt with what we had eaten Well done Rachel and all the team for contributing to a great day


Robert
Robert

I went to the restaurant with my mother and sister this evening at 6:30 on December 6th, 2023. When we arrived, our booked table was ready for us. Nobody asked if we were the booked party, as the table was reserved for 4 people but only 3 of us were there. After about 5 minutes of searching for the Christmas menu in the table menus (which was what we had booked for), my mother went to the bar to order drinks and ask for a Christmas menu. The lady behind the bar was not aware that the Christmas menu was available, despite it being advertised since November 15th. Eventually, we received one menu to share between the three of us. For starters, we ordered 2 breaded mushrooms and 1 order of chick... Visualizza piatti

Categorie

  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.
  • Fusion Scopri un delizioso mix di tradizioni culinarie con il nostro menu Fusion, dove sapori diversi e tecniche innovative si uniscono per creare piatti distintivi che solleticano le tue papille gustative e offrono un'esperienza culinaria unica. Visualizza piatti
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.
  • Western Assapora i sapori dell'Ovest con il nostro variegato menu che presenta i classici preferiti come succosi hamburger, succulente bistecche e cremose paste. Ogni piatto è realizzato con ingredienti di qualità per un'esperienza culinaria indimenticabile.

Servizi

  • Wifi
  • Takeout
  • Piatti
  • Seating
  • Menu
  • Delivery

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