Telefono: +442074344463,+442074334463
Indirizzo: 50 Frith St, Soho W1D 4SQ, London, United Kingdom
Città: London
Menu Piatti: 21
Recensioni: 6273
Sito Web: https://www.koya.co.uk
"Disappointing. I found this place on Google and I decided to pay it a visit with a friend given the high number of vegan options. We got there around 9.30 and the restaurant is closing 10. We were told to wait and then, once seated, we were told that most of the items were sold out which was a bit disappointing. We ordered whatever was available and the food was actually ok. Having said that, the customer service was a bit rude and uninterested which is not great given the prices. The lady who served us was very grumpy from the beginning till the end, and they even forgot one of the two drinks we ordered. Overall, negative experience. Decent food but very poor customer service. They seemed to be annoyed that we came half an hour before closing but in that case they could've just told us and we would've found another Japanese restaurant, there's plenty of options nearby. If they decide to take in new customers at that time they should make sure the service is adequate otherwise they should just shut the restaurant and tell people that they are not taking in any more people. I doubt I will be coming back to Koya."
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