Mamma Rosa Italian Closed

11 Mostyn Avenue, Llandudno LL30 1YS, United Kingdom, Conwy

🛍 Pasta, Pizza, Steak, Italian

4.6 💬 5667 Recensioni
Mamma Rosa Italian Closed

Telefono: +441492870070

Indirizzo: 11 Mostyn Avenue, Llandudno LL30 1YS, United Kingdom, Conwy

Città: Conwy

Menu Piatti: 16

Recensioni: 5667

Sito Web: https://www.www.mammarosa.co.uk/

"Lack of ambiance. No music and bright lights and just the loud noise of everyone else in the room, nothing helping the acoustics. Waited 15 minutes for our drink order to be taken. Diet Coke was flat, house wine tastes extremely vinegary and tap water came with lack of ice so was warm. Waitress replaced Diet Coke but still wasn’t very nice, don’t think it was real Diet Coke as advertised. The new plastic picture menus really cheapened the experience and the menu is now much more limited and this didn’t help the execution either. Our starter order first came out wrong. The calamari was clearly not fresh, very small and rubbery in a dark brown batter so was cooked in old oil. Steak was ordered rare, it came out well done and is limited to one side. Had ordered an extra side of veg, again which we had to wait longer for and came out cold and not the most inspiring. Spaghetti and meatballs presentation also lacking inspiration with not even any garnish and just tasted of garlic. I love garlic but there was no other flavour and couldn’t eat it. We did admit that things weren’t great when paying our bill. They knocked 10% off but still shocked we spent over £77 on one of our worst meals. And given the response that ‘less is more’ for the spaghetti meatballs and ‘sirloin is a thin cut’ for the steak… The service staff apologised for things throughout our meal and seemed very flappy but were all very polite. Very disappointing for this place since it’s changed hands but we won’t return."

Menu completo - 16 opzioni

Tutti i prezzi sono stime su Menu.

Pasta

Dessert

Zuppe

Riso

Portate Principali

Piatti Di Carne

Frutti Di Mare

Portata Principale

Pane

Antipasti

donnabella12 donnabella12

Beautiful food excellent service. Met my sons girlfriends allergy needs perfectly. Always recommend. Cant fault this little gem in Craig y don

Indirizzo

Mostra Mappa

Recensioni

lizziehammers
lizziehammers

Waited ages for drink and food order to be taken even though they weren’t busy. Food was good once served but waited ages for drink and food order to be taken


stevenporter0744
stevenporter0744

Went to the restaurant on New Years Eve 2019 and was disappointed. The previous year the experience had been fantastic, but this time there was no atmosphere and the food was only average.


Heather
Heather

Friendly staff. Clean tables. Excellent choice of Italian food, from pizza , pasta, and specials. Red Wine came rather chilled, requires a higher temperature. Food very tasty. Reasonably priced. I had the seafood risotto which is highly recommended. Clean toilets upstairs. One needs to book! Visualizza piatti


Paul
Paul

Lovely little Italian restaurant in Craig y Don. Food was excellent. Piping hot and full of flavour. Portion sizes were just about right, so we didn't leave the restaurant feeling uncomfortable. Only criticism is, like all other Italian/Indian restaurants, drinks were expensive. Would definitely recommend.


cerio128
cerio128

A last minute booking for 3 adults and a child following a small kitchen fire (16.02.20). (We’re local). Very accommodating to my daughter’s no dairy diet including preparing alternative bread for her. I ordered from the Valentine’s menu (salmon gravalax and carbonara) which was amazing. Daughter had mussels (beautiful) and other pasta dishes also very good. Lots of compliments from the party. Restaurant was quiet but Storm Denis was causing bad weather and it was a Sunday post Valentines the waitress said they’d been very busy over the weekend) so unsurprising it was quiet tonight. The nice, restorative evening was negatively impacted by a party who decided they ‘were not happy’ and left, l...


JBE46
JBE46

A very disappointing wednesday evening meal with friends. Their soup appeared to lack the two headline ingredients of coriander and carrot but the crispy fried seafood starter was the only good dish. Canneloni as a main course was small and lacking in sauce and flavourless. Linguini Bolognese de la Casa was equally lacking in sauce with little meat and suffered from a lack of tomato and garlic, resulting in a boringly bland and uninteresting dish. Spaghettti carbonara had badly congealed pasta, and little flavour. It, in common with the other main dishes, was served in a cold plate or dish and quickly lost any warmth of the food itself. The waitress had to be asked for black pepper and Parme... Visualizza piatti


Lovesholidays2019
Lovesholidays2019

We have been here for quite a long time now we stay in the centre of Llandudno and there are quite a few good Italian restaurants there but we wanted to go back for old times we went tonight (Sunday 16th February there was 1 couple and 1 couple with a child we were shown to our table to be told that has it was quiet there was only one portion of cannelloni one of the wines was sold out we could pick off the valentine 's menu that was alot dearer than the normal menu when I asked if I could have the pate off the valentine 's menu and order off the normal menu I was told she would have to check there was no background music when we entered the restaurant and no atmosphere when she said she nee...


Ardamine12
Ardamine12

Went here for dinner because of the good reviews but boy, were we disappointed! I had the worst cannelloni ever, the mince filling was so coarse and hard with no flavouring it appeared to be just pan fried mince that was immediately put into the pasta tubes and cooked in a bland tomato sauce. The following evening we ate at Romeos nearby and there was just no comparison with the authentic tasty cannelloni there. My partner had the chicken in cream sauce which was only just okay but they had run out of roast potatoes at 6pm so he had a side of fresh veg which appeared to have been dipped in hot water for just one minute they were so undercooked and inedible (broccoli, beans etc). The friendly...


Travellingfoodie411
Travellingfoodie411

Lack of ambiance. No music and bright lights and just the loud noise of everyone else in the room, nothing helping the acoustics. Waited 15 minutes for our drink order to be taken. Diet Coke was flat, house wine tastes extremely vinegary and tap water came with lack of ice so was warm. Waitress replaced Diet Coke but still wasn’t very nice, don’t think it was real Diet Coke as advertised. The new plastic picture menus really cheapened the experience and the menu is now much more limited and this didn’t help the execution either. Our starter order first came out wrong. The calamari was clearly not fresh, very small and rubbery in a dark brown batter so was cooked in old oil. Steak was ordered... Visualizza piatti

Categorie

  • Pasta Delizia nella nostra selezione di piatti di pasta classici e contemporanei, ognuno preparato con ingredienti freschi e di qualità e salse saporite che catturano l'essenza della cucina italiana in ogni boccone.
  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta. Visualizza piatti
  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.
  • Italian Gusta i sapori ricchi e diversi dell'Italia con il nostro menu, che offre pasta classica, risotti saporiti e piatti tradizionali di carne e pesce, tutti realizzati con ingredienti autentici e passione. Buon appetito!

Servizi

  • Seating
  • Visa Card
  • Piatti
  • Late Night
  • Menu
  • Mastercard

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"Whenever I get the inclination to write a review it’s usually because it’s so good and I want to shout about my experience to everyone… however this is not my usual 5* recommendation! As locals we have visited this cafe on a few occasions for breakfast or a coffee stop. It’s a great location, nice decor, dog friendly and delicious food. What’s not to like? Well, the staff, or more specifically the owner! She lacks any customer service skills, she smiles through gritted teeth, orders her staff around while she stands observing (or waiting for an argument . Each time we’ve visited she’s had an issue with something. Once she argued with me because I asked for my latte to be served in a cup rather than a tall glass. She proceeded to try and educate me on coffee making (I’m barista trained ! She reluctantly gave me it to me in a mug with a jug of extra milk which wouldn’t fit into the mug anyway! More recently we arrived, it was quiet, and chose to sit in the window (the largest table as we had our dog and didn’t want him to be in the way. She rushed over and demanded we sat at another table because she “couldn’t afford for us to take up a larger table”. We moved without an issue but she was very confrontational (as always and made the rest of our dining experience uncomfortable. So uncomfortable in fact that despite being ravenous we almost didn’t order. The cafe remained quiet throughout our time there, plenty of empty tables and yet she proceeded to use the larger window table to accommodate her staff, herself and a friend who popped in. How is that fair? So my advice to you as a fellow catering/ hospitality manager is… Learn from your Trip Advisor feedback, Book yourself on a free customer service course and lead by example and if you are worried about costs reduce the number of staff. 5 staff on duty in a cafe that seats approx 25 people at full capacity is not needed. Maybe the owner should put her feet up at home and let the lovely younger people do their thing. They all look so nervous around her and are almost too afraid to speak. I’m sure they’d do a far better job without her monitoring their every move. Even the Chef (her husband maybe? looks petrified of her!! Certain people are not cut out for customer facing roles and she is one of them! I’m pretty sure she doesn’t read any of these reviews as she’s been like this since my first visit 5 years ago!! What a shame. This place could be a thriving business and a welcoming village cafe but I’m sure her confrontational attitude and unwelcoming nature put people off from returning. Such a shame as the food and coffee are delightful"