Roberto's Italian Takeaway

The Old Post Office (Opp Batley Town Hall), 14-15 Market Place, West Yorkshire, Batley, United Kingdom

🛍 Pizza, Mexican, European, Vegetarian

4.1 💬 2226 Recensioni

Telefono: (+44)1924422423

Indirizzo: The Old Post Office (Opp Batley Town Hall), 14-15 Market Place, West Yorkshire, Batley, United Kingdom

Città: Batley

Piatti: 21

Recensioni: 2226

Sito Web: http://www.robertosbatley.co.uk/

"In regards to your response below I wanted to correct some lies you have stated. 1. I live 2.2 miles away, I have the Uber priority which alerts me when the driver has picked up the food from you and how long he will be and I can even track him along the way. It takes him 8 min from your restaurant to my home. The problem has nothing to do with the driver but how it's been packed. 2. I have only ordered from you a handful of times and this is the first time I have spoken or complained about the food. The previous times I simply reheated it in the microwave. You have clearly mistaken me for someone else. My name is Nazia not Nazir. 3. I never asked the chef to seal my box but whoever bags it up. I don't understand why you and your staff feel its necessary to abuse and shout at customers for a simple request such as making sure the food is packed and bagged properly. I don't have any issues with any other deliveries. If you are getting repeated complaints from different customers about the food being cold and boxes not sealed properly then why not spend a few seconds getting the waitress or other staff to help pack and seal the deliveries properly. It's a shame that rather than take constructive feedback you decided to attack, lie and blame others for the food arriving cold. Pizza always arrives cold and the box partially opened when delivered. I simply asked if they could put foil or anything to seal the box so it arrives warm and not only did the staff refuse the chef started lecturing me on the phone about how busy they are and that they don't have time to pack it properly and if it arrives cold it's not their problem! Great customer service! Food: 1 Service: 1 Atmosphere: 1"

Menu - 21 opzioni

Tutti i prezzi sono stime.

Marco Marco

Food: 5 Service: 5 Atmosphere: 5

Indirizzo

Mostra Mappa

Recensioni

steve
steve

Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5


John
John

Party of 7 of us, food and service was great would recommend Food: 5 Service: 5 Atmosphere: 4


Darren
Darren

Service: Dine in Meal type: Dinner Price per person: £90–100 Food: 3 Service: 4 Atmosphere: 4


Yusuf
Yusuf

Authentic Italian great quality food and outstanding customer service keep it up guys Service: Dine in Meal type: Dinner Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5


Hollielouise
Hollielouise

We came in for a meal today and everything was perfect as always. Amazing food, brilliant atmosphere and the lady that served us was very helpful and polite Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5


Carol
Carol

6.30 booking, so v quiet.... If you want authentic Italian food, friendly service and a calm, intimate atmosphere, this is THE place to go. Specials board is always worth a look. Service: Dine in Meal type: Dinner Price per person: £80–90 Food: 5 Service: 5 Atmosphere: 4


Lisa
Lisa

Visited Robertos last night, the food was absolutely delicious.the staff were very friendly and attentive and was really nice to chat to the chef/owners. We were seated to our table and our drinks/food order was taken promptly. We had asked if we could have a short break between the starter and the main which was fully accommodated. We will definitely visit again as found the whole experience very enjoyable Service: Dine in Meal type: Dinner Price per person: £40–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Grilled Fillet Steak, Fresh Mussels, Chicken in Mushroom Sauce, Strawberry Cheesecake, Meatballs, Lasagne, Spaghetti Bolognese, Spaghetti Carbonara, Chips, Grilled Salmon Steak...


Loanne
Loanne

How disappointing. Our table was at 7.30 and they left us at the bar for an hour. Once we asked if we could be seated the waitress said “oh sorry I thought you were chatting” how bizarre we thought. When we finally got our starters an hour and a half after we got to the restaurant, the tiniest portion of calamari came out. The chef came out to apologise as he said it was his fault we were seated late, as there was only one chef in the kitchen. He then showed us pictures of the kitchen of the night before, which the ceiling was leaking with lots of water. Why did the kitchen open when it clearly has been a health and safety issue the night before?? The my food was mediocre, my friend’s muscle...


Nazia
Nazia

In regards to your response below I wanted to correct some lies you have stated. 1. I live 2.2 miles away, I have the Uber priority which alerts me when the driver has picked up the food from you and how long he will be and I can even track him along the way. It takes him 8 min from your restaurant to my home. The problem has nothing to do with the driver but how it's been packed. 2. I have only ordered from you a handful of times and this is the first time I have spoken or complained about the food. The previous times I simply reheated it in the microwave. You have clearly mistaken me for someone else. My name is Nazia not Nazir. 3. I never asked the chef to seal my box but whoever bags it...

Categorie

  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
  • Mexican Autentici sapori messicani ti aspettano con fajitas sfrigolanti, tacos saporiti, enchiladas piccanti e guacamole fresco, tutti realizzati con ricche spezie tradizionali e serviti con contorni vivaci. Goditi una fiesta nel tuo piatto!
  • European Deliziati in un viaggio culinario attraverso l'Europa con il nostro menù sapientemente realizzato, che presenta piatti autentici dalla Francia, Italia, Spagna e oltre, utilizzando gli ingredienti più freschi per portare in vita i sapori tradizionali.
  • Vegetarian Goditi la nostra vibrante collezione di piatti vegetariani, realizzati con le verdure più fresche, sapori ricchi e spezie saporite. Gustati un piatto salutare e delizioso che celebra i migliori ingredienti della natura.

Servizi

  • Wifi
  • Takeout
  • Delivery
  • Parking Area

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