The Churchmouse - Piatti

Front Street, Chester Moor, Chester-le-Street DH2 3RJ, UK, County Durham, United Kingdom

🛍 Steak, Pizza, Pub Kitchen, Establishment

3.8 💬 2089 Recensioni
The Churchmouse

Telefono: +441913892628

Indirizzo: Front Street, Chester Moor, Chester-le-Street DH2 3RJ, UK, County Durham, United Kingdom

Città: County Durham

Menu Piatti: 27

Recensioni: 2089

Sito Web: http://www.vintageinn.co.uk/thechurchmousechesterlestreet/findus/

"I would have given 5* for the pub, as it lovely. But the service we received was poor. Stayed for 1 night in the travel lodge next door . Decided to have dinner early at 5pm. The pub wasn’t busy when we were seated, shown to a table opposite the fire, lovely and cosy. Didn’t wait too long for a waiter to come with menus. We were asked if anyone has an allergies, I told waiter I do, he presented me with a tablet and said don’t bother reading it that’s their disclaimer! … umm I think I need to read what’s in what I’m planning to eat?! So it doesn’t make me ill! This was the start of utter chaos… I ordered the chicken schnitzel, I just wanted it breaded with no sauce or anything else it came with, apart from the chips. My partner ordered the signature burger he ordered only 1). Our grandson ordered the gammon. Mains arrived, mine came out 1st, plain chicken and a few chips with a couple of leaves of lettuce! Not what I asked for. I told waiter I wanted it breaded. The waiter did apologise, took the plate back to kitchen. My partners food arrived. Two signature burgers! Told waiter we didn’t order two burgers. I did get what I asked for, about 10 minutes later, who knows if the cook just added breadcrumbs to my original chicken that was brought to the table? As it was bland, hardly any flavour. A few chips and same leaves of lettuce. Partner and grandson did enjoy their meals though. We asked for the bill. Charged for two signature burgers! This was rectified after explaining again to a different waiter, only had 1.. The service was poor, staff need to be trained better. We have been to a few vintage inns and the service has been fantastic just a shame this one wasn’t the same!"

Menu completo - 27 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Piatti Di Pesce

Pollo

Insalate

Antipasti E Snack

Portate Principali

Riso

Frutti Di Mare

Cibo Messicano-Americano

Cotolette

Vegetariana

Featured Items

Contorni

Al Forno*

Pasta

Maiale

Hamburger

Boards & Bites

Mentre Decidi

rachebabesd rachebabesd

Great friendly service from Reece, delicious food and lovely warm atmosphere. Great place to come with family and friends.

Indirizzo

Mostra Mappa

Recensioni

Emily
Emily

Lovely family meal with fantastic, attentive service by Alec. Food was delicious and served quickly, with a good range on the festive menu. Will be back!


Annafandango
Annafandango

Excellent service from Caitlyn. She handled a table of 14 with a calm nature, everything perfect. Such a lovely lady. Table was nice although had to sit separate from our children. Food was nice. Bar service prompt. Caitlyn made it super special.


David
David

Lovely setting but service was shocking, and please do not order the mulled wine it was disgusting food was lovely when it arrived but had to ask for our drinks 3 times and had to ask for a menu after sitting at our table for 10 mins shame such a lovely venue was let down by such bad service. Visualizza piatti


Mark
Mark

Just been tonight Wednesday stood at bar for 5 mins no service no acknowledgment 2 stood by door drinking coke one on bar saw us then proceeded to make coffee no I will be with you nothing 4 staff completey walk past hey ho you lose another 2 customers seriously you need to train your staff last time we come here shocking shocking


Alison
Alison

This is the 6th year we have visited The Church Mouse with friends for a Christmas lunch and it was lovely again. We had 2 courses from the festive menu and the food was delicious 3 of us had the turkey dinner and 1 had the pork belly, we ordered sides as well and everything was spot on, we then ordered desserts and could hardly move. We had Matthew looking after us and he was lovely, very attentive and polite, he is a credit to the team and how he is there when we go again next year.


Traveler37310493131
Traveler37310493131

We visit here quite often and been for Sunday lunch at Christmas time for as long as I can remember. We booked the festive menu and paid £5 deposit each. However, on arrival we were given the normal menu and the table was bare. Not even a cracker in sight. We asked for crackers and 5 arrived and were just dropped on the table. Not festive at all. We were happy with the food and the service. Would I book again for Sunday lunch, yes. But probably not at Christmas time. This was mentioned in a previous review and the manager gave a positive response, so I thought this had been resolved. However, they were just words and no action. Visualizza piatti


mischiefness
mischiefness

I went for lunch on New Year's Eve at a clean, warm, and inviting pub. However, I have to give it a 1-star rating due to the disappointing food. I had to send back the festive vegetarian loaf because it was inedible. It arrived covered in tomato sauce and topped with salad, looking like a mess and tasting even worse. The roast potatoes were also tasteless and lacked crunch. The scotch egg, tart, and mini Yorkshires were okay. We requested for all the food to come out together, but the nibbles came out at least 30 minutes before the rest. It was a letdown. Additionally, playing news on repeat on the TVs in the bar is not enjoyable. Who wants to watch that while enjoying a pint? Unfortunately,...


cjslaterhot77
cjslaterhot77

Okay so we arrived late, tables was free which was a bonus. The service was slick, it was 1704 I wanted the fishfinger ssndwhich without the head side of fries and a side salad to be told the sandwiches finished at 5pm waitress asked the manger if she could he said no. So I had the fries and side salad as all I wanted to do was sleep after a 7 hour journey. My partner ordered a burger without any cheese sauce. And an additional triple cooked fries, a large Pepsi and a cider. £35.00 ! We demolished it it was so hot as sat besides the fire yet didn’t want to be a pain as they looked busy with Christmas party’s. We eaten stood up and asked to pay the bill at the bar. One call back was everythin...


308sharonc
308sharonc

I would have given 5* for the pub, as it lovely. But the service we received was poor. Stayed for 1 night in the travel lodge next door . Decided to have dinner early at 5pm. The pub wasn’t busy when we were seated, shown to a table opposite the fire, lovely and cosy. Didn’t wait too long for a waiter to come with menus. We were asked if anyone has an allergies, I told waiter I do, he presented me with a tablet and said don’t bother reading it that’s their disclaimer! … umm I think I need to read what’s in what I’m planning to eat?! So it doesn’t make me ill! This was the start of utter chaos… I ordered the chicken schnitzel, I just wanted it breaded with no sauce or anything else it came wi... Visualizza piatti

Categorie

  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.
  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta. Visualizza piatti
  • Pub Kitchen Gustate i classici robusti e i principali confortanti realizzati con ingredienti locali. La nostra cucina del pub offre una gamma di piatti saporiti, dagli hamburger succosi alle torte salate, tutti progettati per completare la vostra birra preferita.
  • Establishment Scopri un luogo dove la passione culinaria incontra un'atmosfera accogliente. Il nostro locale offre un delizioso menù realizzato con ingredienti freschi, perfetto per creare esperienze culinarie memorabili con amici e famiglia.

Servizi

  • Wifi
  • Seating
  • Piatti
  • Takeout
  • Menu
  • Delivery

Ristoranti Simili

Waffley Good Company

Waffley Good Company

95 Elvet Bridge, Durham city DH1 3AG, Durham, DH13AG, United Kingdom

Piatti • Cafés • Seafood • European • Fast Food


"Started off really well and went over to the counter and ordered a crepe with banana and Nutella and specifically stated no strawberries I also asked for a San Pelegríno still water as this was on the menu also. I was the first person to order and the last to eat in the end. I got brought my water over which was a cheaper brand water that I just paid £2 for what would I have liked to have seen ? We’ll when I asked for san pelligrino still water to be told that they don’t have that in. Finally my crepe comes and I take a bite and realise that it’s got strawberries in all the way through which I’m allergic too. One of my family members takes it back and says that I asked for banana not strawberry there’s a reason why I can’t eat it and didn’t want it on my crepe. Then 5 minutes later another crepe comes out that was my bitten crepe that someone had opened up and picked the strawberries out and put banana in. Disgusting absolutely … not sure if this was a mistake or just being stingy either way it’s not on. It then again gets returned because there is no way I am eating that and it gets explained once again there is a reason I can’t eat strawberries to which then one of the owners comes over to serve the correct crepe and apologise . I really hope a lesson was learnt today because cross contamination is not a joke. Please be careful when eating there. I didn’t get offered a refund but then again they were willing to serve me a bitten crepe again so it didn’t surprise me that much."