Telefono: +441913892628
Indirizzo: Front Street, Chester Moor, Chester-le-Street DH2 3RJ, UK, County Durham, United Kingdom
Città: County Durham
Menu Piatti: 27
Recensioni: 2089
Sito Web: http://www.vintageinn.co.uk/thechurchmousechesterlestreet/findus/
"I would have given 5* for the pub, as it lovely. But the service we received was poor. Stayed for 1 night in the travel lodge next door . Decided to have dinner early at 5pm. The pub wasn’t busy when we were seated, shown to a table opposite the fire, lovely and cosy. Didn’t wait too long for a waiter to come with menus. We were asked if anyone has an allergies, I told waiter I do, he presented me with a tablet and said don’t bother reading it that’s their disclaimer! … umm I think I need to read what’s in what I’m planning to eat?! So it doesn’t make me ill! This was the start of utter chaos… I ordered the chicken schnitzel, I just wanted it breaded with no sauce or anything else it came with, apart from the chips. My partner ordered the signature burger he ordered only 1). Our grandson ordered the gammon. Mains arrived, mine came out 1st, plain chicken and a few chips with a couple of leaves of lettuce! Not what I asked for. I told waiter I wanted it breaded. The waiter did apologise, took the plate back to kitchen. My partners food arrived. Two signature burgers! Told waiter we didn’t order two burgers. I did get what I asked for, about 10 minutes later, who knows if the cook just added breadcrumbs to my original chicken that was brought to the table? As it was bland, hardly any flavour. A few chips and same leaves of lettuce. Partner and grandson did enjoy their meals though. We asked for the bill. Charged for two signature burgers! This was rectified after explaining again to a different waiter, only had 1.. The service was poor, staff need to be trained better. We have been to a few vintage inns and the service has been fantastic just a shame this one wasn’t the same!"
Tutti i prezzi sono stime su Menu.