Telefono: +441877382191
Indirizzo: Main Street, Stirling, United Kingdom, FK8 3UG
Città: Stirling
Menu Piatti: 17
Recensioni: 1542
Sito Web: http://www.thefaerietree.co.uk
"I went to The Fairie Tree for Mother’s Day after booking a table four weeks in advance. We were seated quickly and our drink and food orders were taken promptly. The menu offered basic pub grub, nothing fancy or a la carte. My three teenagers ordered haddock and chips, while I opted for the chicken and leek dish. A large party of 8 was seated nearby and their starters arrived quickly. However, we had been waiting for 20 minutes since ordering our food. After waiting for 50 minutes to an hour, I finally had to flag down a waitress to inquire about our food. She discovered that our order had not gone through to the chef due to a computer error, without offering an apology. Our food eventually arrived after another 20 minutes, which was decent but nothing special. When my son wanted dessert, it took another 10-15 minutes to get someone's attention. He ordered sticky toffee pudding, which again took 30 minutes to arrive even though the restaurant was not busy. We were about to give up on the dessert when the chef informed the waitress it was ready. There was no apology for the delay. When we asked for the bill, we didn't receive any sort of reduction for the poor service. The staff did not seem interested in addressing our concerns, and overall the service was slow and unfriendly. The food was overpriced and mediocre. I do not plan on returning as the experience was disappointing."
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