Mondello's - Piatti

United Kingdom, Rossendale

🛍 Pizza, Pasta, Italian, Vegetarian

4.5 💬 2822 Recensioni
Mondello's

Telefono: +441706593396

Indirizzo: United Kingdom, Rossendale

Città: Rossendale

Menu Piatti: 19

Recensioni: 2822

Sito Web: http://www.mondellosrestaurant.com/

"It’s a very small restaurant so getting a table can be tricky and the main room is crammed with as many covers as they can squeeze in. With this in mind we booked a table for 5 people for 7.30. Upon arrival the waitress showed...us to a table and we sat down. Another lady, I assume the manager, told us that this wasn’t our table and said we would have to move. We told her we had booked for 7.30 and she told us she was expecting us at 6!? This is clearly an issue with internal communication as this was definitely not the time we had booked, we weren’t even available at 6! Very poor customer service skills. It was clear that there wasn’t enough room to accommodate us. And to say we were made to feel unwelcome from the outset is an understatement. Rather than telling us we had to move perhaps a more professional approach would be to try and sort the issue more discretely? For starters I don’t appreciate being told I’ve arrived at the wrong time considering I made the booking via the phone with a member of staff!!! Again customer service non existent. Rude. We had not visited Mondello’s for some time before tonight because the last time we did my partner was served a chicken breast that was raw in the middle. The manager at the time gave us our full meal complimentary to apologise. Our return tonight has confirmed my view that the restaurant is not well run and is probably best avoided."

Menu completo - 19 opzioni

Tutti i prezzi sono stime su Menu.

Pasta

Portate Principali

Dessert

Frutti Di Mare

Bistecche

Riso

Antipasti - Starter

Pane

Toast

Manzo

Snack Di Pizza

Maiale

User User

Popped in for a lovely family meal. Great menu, great food served by really friendly, welcoming staff. A lovely restaurant.

Indirizzo

Mostra Mappa

Recensioni

User
User

Food was delicious and well presented and staff were friendly, but You could do with chefs wearing hats and waitresses wearing aprons. No Italian music even though it’s an Italian restaurant ?


User
User

yesterday evening visited with family, pizza paganini with chilis order, absolutely fantastic. straight ahead. daughter had spag bol from the children's menu, peronni caught to die for 10/10. well done.


User
User

now, this place is immeasurable. a special evening pampered .waited and waited....see them for always being served our appetizers, and another half an hour for our net that should not wait. bad quality, commercial art eating, just eating, nothing special at all....will not...not...like terrible cuisine, it was a really top restaurant with. the personal has apologised and it wasn't her fault....Küche must have her act together and done it. Visualizza piatti


User
User

Our second time at Mondello's and just as good as last time. The chaps had the lamb and steak on a stone (which has been fabulous both times), whilst the ladies had the chicken and risotto. We made the mistake of having brushetta as well...as starters, so we were too full to attempt a dessert, but will remember next time to skip those. The restaurant was packed (we went for 6:30 on a Saturday), and although it was cold outside, we needed the door open a little to let in some air. We will be back.


User
User

I live locally to mondello s and given custom to the restaurant regularly for the last 3years since moving to the area .so so disappointed tonight the back door was left open by the takeaway driver had to ask for it to be shut so...quite draugty ordered the special trio of Fish which with Mediterranean veg .the fish over cooked and the med veg was cauliflower and carrots ??? So when I was asked what the problem was I got the reply looks like you’ve eaten most of it ...well that’s our custom lost I will not recommend for sure So rude !!


User
User

Busy busy so you definitely need to book . But definitely worth it . Would of given it five stars but for the chaos that happens around you . Firstly the food , outstanding and very reasonably priced too . In fact , yea have...to say ,best value Italian restaurant I’ve ever been too . Just wear as little as possible,, it gets so hot in there . You really do feel like your sat in the kitchen. No ventilation either , so gets real smokey and at times was a little unbearable. Such a relief when they opened the back door to let some fresh air in . As people leave , the staff are rushing around banging plates etc as they Rearrange the tables and reset them , was a little off putting when your eati... Visualizza piatti


User
User

by sorting from an initial mix with the booking, (her mistake not our) we enjoyed a very pleasant meal. there were 9 of us, so no small party. the pizzas went very well, the children enjoyed their eating, the pasta dishes were. chic, the garlic bread beginnings lasted long to come, but was the best kauty garlic bread of all time! only 4 of us had plucked, but my sticky crumb was cold. in the did it was very easy frozen in the middle. I ate it, but mentioned it when she asked if it was in order. they apologised and knocked it off from the bill that was fair. I should have told them. I think the desserts are all frozen and they microshaft, but they need to make sure that food in this case is h...


User
User

the restaurant itself is bland inside, pale walls bright lighter, so there is more a cafe experience instead of evening meals. the personal was great. political, friendly and attentive. the meal was generally average. Cream mushroom starter was delicious, but I felt I would break my teeth on toast. a fillet steak was well requested, but medium came too well, a few pink in the middle, which my friend out. No one loves to return food, so not. the raviolia lobster, had minimal filling and was what I thought was a small part and was in a Bland sauce. the cannelloni my partner was delicious, but again very small. we had a mojito that was delicious and very well presented. the house wine was beaut...


User
User

It’s a very small restaurant so getting a table can be tricky and the main room is crammed with as many covers as they can squeeze in. With this in mind we booked a table for 5 people for 7.30. Upon arrival the waitress showed...us to a table and we sat down. Another lady, I assume the manager, told us that this wasn’t our table and said we would have to move. We told her we had booked for 7.30 and she told us she was expecting us at 6!? This is clearly an issue with internal communication as this was definitely not the time we had booked, we weren’t even available at 6! Very poor customer service skills. It was clear that there wasn’t enough room to accommodate us. And to say we were made t... Visualizza piatti

Categorie

  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
  • Pasta Delizia nella nostra selezione di piatti di pasta classici e contemporanei, ognuno preparato con ingredienti freschi e di qualità e salse saporite che catturano l'essenza della cucina italiana in ogni boccone. Visualizza piatti
  • Italian Gusta i sapori ricchi e diversi dell'Italia con il nostro menu, che offre pasta classica, risotti saporiti e piatti tradizionali di carne e pesce, tutti realizzati con ingredienti autentici e passione. Buon appetito!
  • Vegetarian Goditi la nostra vibrante collezione di piatti vegetariani, realizzati con le verdure più fresche, sapori ricchi e spezie saporite. Gustati un piatto salutare e delizioso che celebra i migliori ingredienti della natura.

Servizi

  • Wifi
  • Buffet
  • Piatti
  • Takeout
  • Menu
  • Seating

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