Telefono: +441279415419
Indirizzo: United Kingdom, CM17 9JR, Epping Forest
Città: Epping Forest
Piatti: 21
Recensioni: 2746
Sito Web: http://www.rainbowanddove.com
"Originally, this review was going to be much lower due to an error which was not our fault. The short version is that we booked a table online for Sunday lunch for Mother's Day and had received confirmation etc however, when we arrived on the day we were told that we had no booking and that they didn't accept online bookings. We showed them the confirmation and the owner was very confused and extremely apologetic but couldn't seat us as they were fully booked. We had to find somewhere else which was very disappointing as it smelled amazing when we walked in! Later that day, my sister, who made the original booking, called me to say that the owner had called her as he felt so bad about what had happened and wanted to put it right and offered us a meal on the house, so we booked in for the following Sunday (just gone). We arrived, got seated and they couldn't have been more welcoming. We all had a Sunday roast which was fantastic! Very generous portions, everything was cooked perfectly and tasted great! We also had a dessert which was also very good indeed (lemon cheesecake highly recommended). All washed down with a glass of red. I have never been to this pub before and after the initial encounter, I probably wouldn't have bothered but the way they dealt with the error is how you retain custom and reputation. We will definitely go back. It's a lovely little place which a warm and welcoming atmosphere. It was full too which just shows that these guys are doing a great job. We can't thank you enough. We will be back!"
Tutti i prezzi sono stime.